Jose Hidalgo Email & Phone Number

Costa Rica

Costa Rica

As the PMO team lead for the Costa Rica Delivery Center my mission is about guiding my PM team to achieve peak performance, making technology projects come to life, and driving impactful results. I take pride in fostering an environment of growth, where each team member can thrive and develop their skills. I believe that a motivated and empowered team delivers the best results.Continuous improvement is a fundamental part of my approach. I constantly seek ways to streamline processes, enhance efficiency, and increase project success rates.In my every day, I work closely with cross-functional teams all over the world facilitatting seamless communication, collaboration, and coordination to ensure projects delivery to exceedthe client expectations.

As a dedicated Project Manager within the dynamic IT industry, I led and executed diverse technology projects, consistently achieving successful outcomes. My role centered around ensuring projects were completed on time, within scope, and to the highest quality standards. When encountering problems I addressed complex issues with innovative solutions, helping the team navigate challenges and adapt to a rapidly changing IT landscape while maintaining open and transparent communication, providing clear updates and reports to upper management and stakeholders. As a project manager I orchestrated end-to-end project planning, overseeing timelines, budgets, and resource allocation. I successfully executed multiple IT projects, from conception to completion, adhering to Agile methodologies. I fostered collaboration among cross-functional teams, promoting synergy and clear communication between consultants, stakeholders and clients. As a critical activity for a PM I Identified and mitigated potential project risks, ensuring smooth and efficient project progression. As a cliente facing Project Manager, I cultivated strong client relationships, acting as a bridge between client expectations and project deliverables. In this role, taying abreast of the latest IT trends and best practices was vital. I actively pursued professional development to keep our projects at the forefront of technology. My projects consistently met or exceeded the set objectives, proving my dedication to delivering impactful results.

Costa Rica

Accountable for the management of a multi-million projects portfolio, overseeing and mentoring PMs on project delivery to ensure on-time and quality assured products that exceed the client expectations. Provide Q2C financial management on the portfolio profitability reporting to senior leadership on the benefit of the projects and cost management. Lead multi-functional organizations and teams to improve project scoping, staffing, budgeting and scheduling performing value stream mapping on the process, tools and documentation to remove mudas increasing the project creation and delivery efficiency.

Costa Rica

Project lead responsible for the delivery of global IT projects for a Fortune 500 company. Defined SOWs scope, baseline schedule, and cost for project implementation. Controlled project budget and labor utilization coordinating with international technical resources using Waterfall & Scrum frameworks. Managed the project negotiations and the client relationship timely reporting the project health and progression to internal & external stakeholders and executives. Identified and create response plans for potential risks and manage their implementation to prevent project impact.PM responsible for the global implementation of over a dozen of physical and remote technical support help desks helping over 25k users worldwide.PM in charge of the development, implementation and release of a support application included in over 75k users worldwide use for quick help access, software update and communication with all company users.

Costa Rica

Project and PMO administrative support.Managed forecast & invoicing cycle for a multi-million customer.Operated on/off-boarding process for project staffing.

Master'S Degree, Business Intelligence

As a Master in Business Intelligence graduate I am a valuable asset to organizations seeking professionals who can effectively leverage.

Master Of Engineering, Industrial Production

As a Master in Industrial Engineering I am professionals who can optimize processes, enhance productivity, and drive continuous.

Bachelor'S Degree, Labor Security & Environmental Hygiene Engineering

Bachelor Of Business Administration - Bba, Business Administration