David Hill Email & Phone Number

North

Working with Commercial and Retail clients providing Hard FM services to estates across England, Scotland and Wales.

Management of the central Helpdesk function for the Ministry of Justice contract.

Manchester, United Kingdom

Working as a Client Coordinator on a commercial FM contract, maintaining commercial office spaces and critical data centres. Responsibilities include:- Liaising clients, engineers, site supervisors and contract managers- PPM schedules and allocations- Ensuring QSHE compliance documentation is in place- Helpdesk function - Verisae and Nucleus CAFM packages.

Manchester

- Managing an in-house team and coordinating a panel of 20 external contractors- Accountable for motivating staff and ensuring that SLAs and KPIs are adhered to- Conduct regular reviews with clients to maintain strong relationships- Responsible for compliance with gas, fire and electrical safety legislation- Workload planning, quoting works, invoicing and.

Manchester

- Responsible for a team of 7 maintenance employees, providing maintenance services to letting agencies and housing associations- Quoted, diarised and invoiced maintenance works- Handled phone and email enquiries from clients and tenants- Worked with a software developer to create a bespoke property maintenance package used to log, quote, track and invoice.