David Hjelmstrom

David Hjelmstrom Email and Phone Number

Data Analyst/Product Subject Matter Expert @ FastBridge Learning
minneapolis, minnesota, united states
David Hjelmstrom's Location
St Paul, Minnesota, United States, United States
David Hjelmstrom's Contact Details

David Hjelmstrom work email

David Hjelmstrom personal email

About David Hjelmstrom

Solving unique problems with limited resources for mission critical clients for over 20 years.I value precision before accuracy as understanding will always lead to the most effective outcomes and most efficient use of time. This leads to usage as a subject matter expert for whatever product or role I may be dealing with. By bringing this expertise to a team with clients better end user experiences can be had."A problem well explained is a problem half solved."

David Hjelmstrom's Current Company Details
FastBridge Learning

Fastbridge Learning

View
Data Analyst/Product Subject Matter Expert
minneapolis, minnesota, united states
Website:
fastbridge.org
Employees:
47
David Hjelmstrom Work Experience Details
  • Fastbridge - Renaissance Education
    Data Analyst
    Fastbridge - Renaissance Education Mar 2021 - Present
  • Fastbridge Learning
    Customer Support Technical Specialist
    Fastbridge Learning Feb 2019 - Present
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  • Datalink
    Advanced Technical Support Engineer
    Datalink Feb 2012 - Sep 2018
    Minnesota
    -Primary role as Level I, Level II Backup support engineer focused in Veritas NetBackup software, appliances-Intermediate software and hardware support for EMC NetWorker, Quantum dXI and StorageTek Tape systems, EMC DataDomain-Basic support for EMC Avamar, Veritas Enterprise Vault, Veritas Storage foundation-Basic software and hardware support NetApp, EMC VNX, Isilon, storage technologies, Cisco hardware-Managed client interactions and fostered relationships for repeat enterprise clients to drive solutions either internally or by leveraging other resources as required
    View
  • Kelly Services
    Apple Ios Advisor
    Kelly Services Oct 2009 - Jan 2012
    -Provided Level I and II support for Apple iOS devices, basic MacOS support-As an escalation point for end user clients, took steps to correct satisfaction/interaction issues and ensure clients were beyond satisfied with results-Transitioned to fully remote position and provided chat support for fellow agents internally as an iOS Genius while still handling support/satisfaction issues
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  • Comsys
    Dhl Equipment Installation Analyst
    Comsys Oct 2007 - Jul 2008
    -Managed deployment, retrieval, and asset tracking for DHL kiosk shipping systems-Worked internally to discover and provide updates for current field assets
    View
  • E4E
    Passlogix Software Support Analyst
    E4E Apr 2006 - Jul 2007
    -Provided front line support for Passlogix v-Go SSO suite, Tivoli Access Manager for Enterprise Single Sign-On-Fostered client relationships with enterprise businesses and vendor partners
  • Volt
    2Wire Tier 1/Tier 2 Technical Support Analyst
    Volt Sep 2004 - Apr 2006
    -Provided end-user and small business client support for 2Wire HomePortal DSL modem/router systems-Ensured top customer satisfaction by providing personalized user education where appropriate
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David Hjelmstrom Skills

Technical Support Customer Service Vendor Management Troubleshooting Networking Customer Satisfaction Customer Relationship Management Client Relations

David Hjelmstrom Education Details

Frequently Asked Questions about David Hjelmstrom

What company does David Hjelmstrom work for?

David Hjelmstrom works for Fastbridge Learning

What is David Hjelmstrom's role at the current company?

David Hjelmstrom's current role is Data Analyst/Product Subject Matter Expert.

What is David Hjelmstrom's email address?

David Hjelmstrom's email address is hj****@****ail.com

What schools did David Hjelmstrom attend?

David Hjelmstrom attended Collins College.

What skills is David Hjelmstrom known for?

David Hjelmstrom has skills like Technical Support, Customer Service, Vendor Management, Troubleshooting, Networking, Customer Satisfaction, Customer Relationship Management, Client Relations.

Who are David Hjelmstrom's colleagues?

David Hjelmstrom's colleagues are Jehwan Oh, Ed O'connor, Ph.d., Jason Leach, Kushal Mittal, Benjamin Bickel, Louise Vojtisek, Helen Saul.

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