David H. Slack, Pmp, Pmi-Acp, Csm Email & Phone Number

Boise, ID, US

Bala Cynwyd, Pennsylvania, US

• Overall responsibility for identifying information system configuration needs and overseeing system changes to the IT platform. Ensure that all information requirements are met for every aspect of the program.
• Primary IT liaison between the business leadership and end users
• Develop IT vision and strategy of the Idaho Independent Assessment Service program
• Develop, implement and support IT services to meet business goals and objectives
• Promote a culture of innovation to create a world-class user and customer experience
• Perform periodic reviews with business leadership on progress and effectiveness of initiatives

Palo Alto, CA, US

• Sr. IT Program & Project management role with a focus on IT infrastructure services and operations. As a member of the organizations Portfolio & Project Management Office (PMO) primary responsibilities included:
• Ensure the project portfolio planning cycles were in alignment with corporate business objectives
• Identify, propose and support projects in monthly/quarterly/yearly planning cycles
• Analysis of evolving requirements, emerging technologies and development strategies
• Actively drive continual service and process improvements for project portfolio managementKEY DELIVERABLES:
• Analyze stakeholder requirements, preferences, influence and alignment to key business objectives

Palo Alto, CA, US

• IT Program & Project management role with a focus on IT infrastructure services and operations. As a member of the organizations Chief of Staff (CoS) and Strategy & Planning team primary responsibilities included:
• Evaluate and maintain workforce plans, strategy and reporting to the CIO, VP and Director level
• Ensure organization project proposals were in alignment with corporate business objectives
• Identify, propose and support projects in monthly/quarterly/yearly planning cycles
• Analysis of evolving requirements, emerging technologies and development strategies
• Actively drive continual service and process improvements for project portfolio managementKEY DELIVERABLES:

Palo Alto, CA, US

• IT crisis, critical Situation and escalation management role with a focus on IT infrastructure services, application operations and support. As a member of the organizations Critical Situation & Escalation Management.
• Ensure business application and operations are maintained within SLA for high availability
• Performs crisis, critical situation and escalation analysis for business impact
• Manage and drive the escalation process to determine best course of action
• Establish and ensure effective communications with Executive leadership and cross-functional teams
• Upon restoration of business operations, document the incident root-cause-analysis when knownKEY DELIVERABLES:

Palo Alto, CA, US

• IT Quality Assurance & Test Manager role with a focus on ecommerce Content Management Systems and Solutions. As the QA & Test Manager the primary responsibilities included:
• Create a QA & Test organization in support of ecommerce content management solution development
• Define the quality assurance and test policies and processes
• Define configuration management (CMS) policies and processes for software build and release control
• Development and Test engineer selection, evaluation and performance management
• Contractor supplier procurement, evaluation, selection, and managementKEY DELIVERABLES:

Palo Alto, CA, US

Palo Alto, CA, US

Palo Alto, CA, US

Master Of Science In Computer Information Systems & Business Analytics (Ms Cisba)

Bachelor Of Science (B.S.), Information Technology

Associate Of Applied Science (A.A, S, ), Electronics Technology