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Extensive professional experience with a focus on increasing business value through customer engagement, stakeholder management, business analysis, document management, bridging the IT/business divide and delivering excellent customer service.A deep understanding of the management of people and processes and the importance of exceptional customer experiences to long term business success. Specific experience includes team development and management, customer experience management, business analysis, XPLAN configuration and coding, project management and document design and creation – always with the customer at the forefront.Specialties: Exceptional customer service, financial planning technology solutions, business analysis, technical writing, project management
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Senior Business AnalystAustralian Retirement Trust Sep 2022 - PresentMelbourne, Victoria, Australia -
Senior Business AnalystAware Super Mar 2022 - Aug 2022Melbourne, Victoria, Australia -
Lead Business AnalystIress Apr 2020 - Mar 2022Melbourne, Victoria, AustraliaWorking across the business to minimise wasted effort and maximise efficiency. -
Xplan Configuration ManagerIress Jan 2015 - Apr 2020Melbourne, AustraliaDeveloping and managing a team that designs and delivers Xplan Model Office, a fully-managed integration of Xplan and a faster way for financial advisers to achieve a compliant, accurate and efficient service.
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Senior Business AnalystJbwere Nov 2013 - Aug 2014Melbourne, AustraliaSharing my knowledge and skills and broadening my organisational and industry experience through a secondment to JBWere from my permanent role as Senior Analyst, Advice Platform Definition at NAB/MLC -
Senior Business AnalystNab/Mlc Dec 2010 - Nov 2013Various roles in relation to the design, development and implementation of the "Future Advice Technology Offer" - based on Xplan - to multiple NAB financial advice channels (aligned and salaried) -
Application Analysis & Design ManagerDepartment Of Justice Jul 2010 - Dec 2010Leading and developing a team of 12 business analysts providing services to various business units across the Department of Justice. -
Business AnalystDepartment Of Justice Oct 2009 - Jul 2010Business process mapping, business requirement specification and solution evaluation. Helping business units understand what they really need.
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Adviser Technology Operations ManagerAxa Aug 2007 - May 2009Operational responsibility for the provision and support of technology solutions to financial planning businesses aligned with AXA licensee groups or recommending AXA products. -
Business AnalystAxa Feb 2001 - Sep 2007Process improvement, business anaylsis, end user and internal process documentation, management of smaller projects associated with technology solutions for financal planning businesses and their staff.
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Various RolesNational Mutual Dec 1993 - Feb 20011st and 2nd level telephone support to financial planners and their staff, classroom training, user documentation and technology implementation management.
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Communications ConsultantWestpac Jan 1990 - Nov 1992Support, administration and security of PC and voice system hardware and software for the bank’s primary trading room. Recommendation, design, project management and vendor liaison for network and information system enhancements. -
Communications AnalystAnz Nov 1987 - Jan 1990Implementation of satellite communications network, management of the voice communications for the bank's financial dealing room.
David Ure Skills
David Ure Education Details
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Dip Financial Planning -
Communications -
Geology/Earth Science, General -
Ballarat Clarendon CollegeHsc
Frequently Asked Questions about David Ure
What company does David Ure work for?
David Ure works for Australian Retirement Trust
What is David Ure's role at the current company?
David Ure's current role is Senior Business Analyst.
What is David Ure's email address?
David Ure's email address is du****@****ess.com
What is David Ure's direct phone number?
David Ure's direct phone number is +614232*****
What schools did David Ure attend?
David Ure attended Deakin University, Rmit University, University Of Melbourne, Ballarat Clarendon College.
What are some of David Ure's interests?
David Ure has interest in Civil Rights And Social Action, Politics, Economic Empowerment.
What skills is David Ure known for?
David Ure has skills like Business Analysis, Stakeholder Management, Management, Business Process Improvement, Process Improvement, Financial Services, Change Management, Strategy, Analysis, Project Management, Business Process Mapping, Leadership.
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