David Hurlburt Email & Phone Number

Pittsburgh, Pennsylvania, United States

Working in the Project Management Office within the Business Transformation Organization at UPMC Health Plan.

Greater Pittsburgh Area

• Directed ServiceMax CRM application major upgrade with significant enhancement project for a successful implementation for 200 diverse customer facing users with high stakeholder satisfaction, including $1.4 million project budget. o 95% user satisfaction with system functionality and training, achieved critical compliance requirement with full implementation success.• Consolidated a diverse team including customers, vendors, engineering, service and sales to meet customer demands of accuracy and reliability of the current On Demand seed treating system. o Upgraded 300 Customer Systems throughout the Midwest improving accuracy, reducing complaints by 90%.• Managed the “On Demand Generation 2” transformational innovation project developing and evaluating two functioning prototypes built by competing engineers to double the capacity of seed coating technology and integrate with additional systems with rigorously researched business case showing $103 million increase in sales. o Upgraded the software and hardware to integrate with seed measuring systems from bulk seed bins and successfully implemented two customer pilots in full operation.o Successfully implemented the new Seed Treating Innovation Process resulting in a concrete evaluation of the innovation concepts and full stakeholder agreement.• Guided discovery project to achieve steering committee approval to initiate the $3 million “On Demand Generation 2” project.• Drove the Pioneer Image project to successfully implement the OnDemand software on an external customer’s PC image and internal domain.o Successfully Implemented with full customer satisfaction as one factor in maintaining $1 billion in sales.

Greater Pittsburgh Area

Transformed four IT teams reducing complexity and implementing Lean Management. Two projects heavily focused on Mindset and Behavior improvements.

Greater Pittsburgh Area

• Led Master Data teams, Product Supply teams and Integration Management teams implementing 13 comprehensive global SAP projects including Radiology, Pharma, Material Science, Consumer Care and Diabetes Care.• Worked with diverse, international business partners, technical and functional team members to provide a complex solution across the full range of processes to meet business requirements.• Ensured collaboration with all relevant stakeholders in a large highly integrated team environment.• Rapid problem solving on an individual and team basis to maintain a demanding schedule