David Iddles Email & Phone Number

Brixworth, England, United Kingdom

Brixworth, England, United Kingdom

St Mawes

Led, trained and performance managed up to four staff while instilling a culture of customer service excellence throughout takeaway operations:• Forged, maintained and nurtured key internal / external relationships, conducive to both business development and service excellence.• Identified and implemented improvements to internal efficiency and the customer experience.• Maintained meticulous levels of attention to detail to ensure compliance with internal processes and procedures.• Organised, prioritised and delegated tasks to satisfy fluctuating demands.Key achievements• Coordinated food procurement and preparation and stock management in alignment with quality expectations.• Introduced check lists to ensure there was adequate stock and everything had been cleaned correctly.• Contributed to 15% increase in turnover having enhanced customer service and operational efficiency.• Reduced wait times from up to 45 minutes to less than 10 minutes.• Increased profit margins by 10%.• Catapulted best day sales from £2,500 to £3,000.

Master Of Engineering (Meng), Mechanical Engineering, First Honours

Projects: Group - Automotive Design - Formula Student - Chassis Team Group - Remotely Operated Submarine Individual - Thermal Analysis.

A Levels

Maths - A* Physics - A* Information Technology - B