Create and edit Operation and Maintenance (O&M) manuals with SGML code for leading U.S. manufacturer of military and commercial ground support equipment. Support project and design engineering in a multitasking environment to generate training and familiarization materials. Utilize photo-editing software (Photoshop, Paint, Illustrator) and CAD programs (e.g. Solidworks, Autocad) to establish production-ready line art for illustrated parts breakdowns. Generate SGML and XML software code using Arbortext in accordance with MIL-DTL-87929 (USAF), MIL-STD-38807 (Illustrated Parts Breakdowns) and MIL-STD-37384 (general format) for military-style Operation and Maintenance (O&M) manuals.

Created and maintained user and field service manuals for leading surface-mounted artificial lift systems manufacturer in the oil and gas industry. Prepare operator guides, parts lists, installation manuals and service bulletins to field service personnel and outside customers. Maintain database and control release cycle. Schedule weekly change control board meetings, obtain required signatures and notify in-house personnel of documentation updates.

Generated clear and concise maintenance and assembly instructions for rapidly expanding lithium-ion battery manufacturer in the San Fernando Valley. Worked through a temporary agency between jobs. Simultaneously, attended 180 hours of specialized mechanical drafting (CAD) training in Solidworks and Autocad by attending night classes at West Valley Occupational Center.

Created a comprehensive set of field service manuals (installation/maintenance manuals, operator guides and parts breakdowns) for growing oil platform equipment manufacturer in Northridge, CA. Originated entire set of customized line art and photographs for publications. Provided service bulletins to alert technicians around the world of important changes. Established work instructions for in-house assembly of component parts.

Technical Writer - Created and maintained software printer user manuals for specialized high-speed laser printer line, capable of transferring up to 156 pages per minute to any location in the world. Customized line art and photos with Adobe Photoshop and Adobe Illustrator, and text with Framemaker and MS Word applications. Customer sites included US Government bank check (MICR) technology for the census bureau, and Las Vegas casinos.

Sr. Technical Writer and Documentation Specialist - Created technical and marketing documentation for eco-friendly commercial distributed power-generation technology. Originated application notes for the following product lines: bio-gas tranformation, oil platform stand-alone power, and elevator backup usage. Types of user manuals included operator and maintenance guides, work instructions and detailed service bulletins. Developed and edited photos and high-resolution line art for internal and external use.

Performed 2 functions: Technical Writer and Configuration Analyst. 1) Sr. Specification Writer (10 years): Created and maintained technical manuals for use on the Space Shuttle and International Space Station projects. Produced Space Shuttle specifications, illustrated parts lists, operation and maintenance (O&M) manuals, user guides and software version description documents (VDD). Specialized in incorporating ISO-9000 and MIL-SPEC requirements in documentation. Team leader - effort recognized for Extraordinary Achievement in NASA’s “Lesson Learned” global database.2) Configuration Management Analyst (2 years) - Chaired weekly Software Flight Readiness team meetings as part of the Boeing NASA Configuration Management team. Interfaced between NASA Government officials and Boeing during Space Station flight to upload real-time software to astronauts in space.