David Jackson-Grose Email & Phone Number

Melbourne, Victoria, Australia

Serving both private and not-for-profit sectors. Helping solve their "big" problems as well as problems falling outside Management's expertise or available resources. Encompassing sales and sales management, customer service, branding and IP protection, procurement, recruitment and succession planning. Case studies include:* Successful recruitment and management of clients' telemarketing and in-field sales teams.* Creation of brands for Australian producers to facilitate entry into new… Show more Serving both private and not-for-profit sectors. Helping solve their "big" problems as well as problems falling outside Management's expertise or available resources. Encompassing sales and sales management, customer service, branding and IP protection, procurement, recruitment and succession planning. Case studies include:* Successful recruitment and management of clients' telemarketing and in-field sales teams.* Creation of brands for Australian producers to facilitate entry into new markets.* Development of export markets for Australian wine producers.* Strategic planning for startups including CommsCorp and Australian Naturally. * Executive searches that delivered 100% completion rate to full client satisfaction. Show less

Melbourne, Victoria, Australia

AAAP leads and manages the activities of the AIESEC Alumni community across 23 countries.* Leading Management Team across Asia Pacific.* Expansion of national chapters from 10 to 23.* Implementation of Regional infrastructure covering governance, operations, communications and programs.* Introduction of regular training events to support country chapters.* Introduction and management of regional and global events to increase member engagement.* Content creation and… Show more AAAP leads and manages the activities of the AIESEC Alumni community across 23 countries.* Leading Management Team across Asia Pacific.* Expansion of national chapters from 10 to 23.* Implementation of Regional infrastructure covering governance, operations, communications and programs.* Introduction of regular training events to support country chapters.* Introduction and management of regional and global events to increase member engagement.* Content creation and dissemination via social media.* Creation of "Global AIESEC Movement" initiative to align efforts of AIESEC and AIESEC Alumni organisations to produce greater impact. Show less

Melbourne, Victoria, Australia

Transformed business in order to survive and thrive in increasingly competitive online environment.* Reviewed entire organisation resulting in restructure, successful exit of founder and continued operation of more profitable, sustainable eCommerce version of the business.* Introduced HR practices including Codes of Conduct to reduce staff turnover and increase productivity.* Created guidelines to ensure greater customer satisfaction and generate customer loyalty.* Managed… Show more Transformed business in order to survive and thrive in increasingly competitive online environment.* Reviewed entire organisation resulting in restructure, successful exit of founder and continued operation of more profitable, sustainable eCommerce version of the business.* Introduced HR practices including Codes of Conduct to reduce staff turnover and increase productivity.* Created guidelines to ensure greater customer satisfaction and generate customer loyalty.* Managed smooth relocation of HO including over 10,000 SKUs.* Revamped operational platforms including phones and VPN to significantly increase performance whilst reducing costs.* Procurement review covering telecommunications, utilities, waste management and freight that reduced costs by 30%.* Introduced collections process to dramatically reduce debtors, and improve liquidity. Show less

Melbourne, Australia

Accelerated progression through BDC roles into successive sales management positions. (Primarily B2B lead generation/sales. Also B2C.)Sales Manager, CLEANAWAY (waste management), then AGL (electricity/gas).• Managed teams of business development consultants (BDCs)• Having become a so-called “high roller”, trained teams to similarly exceed KPIs. • Coaching, mentoring.• Account management.• Relationship management. Client management.• Compliance management, in-field… Show more Accelerated progression through BDC roles into successive sales management positions. (Primarily B2B lead generation/sales. Also B2C.)Sales Manager, CLEANAWAY (waste management), then AGL (electricity/gas).• Managed teams of business development consultants (BDCs)• Having become a so-called “high roller”, trained teams to similarly exceed KPIs. • Coaching, mentoring.• Account management.• Relationship management. Client management.• Compliance management, in-field auditing. Show less

Melbourne, Australia

SINCE 1988. Exporter of Australian wines:* International marketing and sales. Exports.* Secured long-term supply contracts for sales of large volumes of wine between Australian wineries.* Source, negotiate, contract.* Market research, product concept, supply, quality control.* Pioneered markets in numerous countries including UK, Ireland, Denmark, Sweden, Finland, Belgium, USA, Canada, Caribbean, Asia/Pacific.

Sydney, Australia

Website development firm:* Recruited and managed sales and customer service teams.* Managed telemarketing call centre (sales/customer service).* Built relationships with clients by securing generic domain names for them.* Precursor for developing their online presence and their company’s IP value. * Created numerous websites including Australia's first online taxi booking site.

Melbourne, Australia

Financial services - Reciprocal trade exchange (barter):* Secured Master Franchise rights to represent the world’s largest reciprocal trade exchange, ITEX. * Through growth and acquisition, grew to 3200 members, second only to Bartercard. * Managed 6 offices in 4 States.* Marketing, sales management.* Recruited, and supervised sales force and customer service teams.

Sydney, Australia

Travel wholesaler/retailer:* Marketing and Sales Manager. * Promotions, publicity (incl TV, press, events). * Product Manager (Conceived, sourced, negotiated and developed FIT holiday programs. * Brochure, "The Magic of Europe", created and distributed to 5000+ travel agents.* Supplied holiday programs for Cathay Pacific, Japan Airlines and other wholesalers.* Key Accounts Manager (airlines, travel agents, public). * Customer Service Supervisor B2C and B2B… Show more Travel wholesaler/retailer:* Marketing and Sales Manager. * Promotions, publicity (incl TV, press, events). * Product Manager (Conceived, sourced, negotiated and developed FIT holiday programs. * Brochure, "The Magic of Europe", created and distributed to 5000+ travel agents.* Supplied holiday programs for Cathay Pacific, Japan Airlines and other wholesalers.* Key Accounts Manager (airlines, travel agents, public). * Customer Service Supervisor B2C and B2B (airlines, travel agents).* Operations Manager.* Recruited, trained, supervised team of travel agents. Set/met KPIs.* Travel Writer for "Where In The World" magazine.* Largest-ever tour of Australian travel-writers to France. Show less

Sydney, Australia

Manufacturer and marketer of beauty products (cosmetics, fragrances and skin-care):* Marketing Manager.* Key Accounts.* Rationalised product range. Repackaged and relaunched.* Rationalised distribution (department stores/pharmacies). * Reduced costs and doubled turnover.

Sydney, Australia

Export agent or merchant of Australian goods and services:* Consulted to various selected Australian manufacturers. * Generated export orders for Australian wines (Richmond Grove / Wyndham Estate).* Also eucalyptus oil, fashion and fashion accessories,

Sydney, Australia

Manufacturer and marketing Agent for Alberto Culver and other FMCGs:* Managed the Agencies Division.* Supermarket, department store and pharmacy OTC ranges. * Identified market opportunities appropriate to existing sales force and distribution channels.* Introduced new variants and sourced new overseas suppliers including Pharmacia, Durex.

Sydney, Australia

Manufacturer and marketer or confectionary and beverages:* Management training program. Sales focus that lead to marketing and sales management. * Launched Schweppes Cocktail Mixes backed by TV, POS and in-store promotions.

Brussels, Belgium

International Association of Students and Graduates of Economics and Commerce):* Lead world’s largest, non-political student/graduate-run organisation. * Managed international headquarters in Brussels, Belgium. * Laid foundations for expansion to countries such as China. * Chaired Global Energy Conference in Medellin, Colombia. * Represented the Association to global organizations such as UN, UNESCO. * Trained in 26 countries.

Brussels, Belgium

* Developed marketing and sales materials for member countries of AIESEC. * Travelled to numerous countries to train on Marketing and Sales.* Presented to European and Global HR managers.

Sydney, Australia

* Managed executive team* Doubled student membership. * Doubled jobs raised via innovative incentives. * Oversaw introduction of various new services and programs and hosted Asian Congress. * Received marketing/sales training from sponsors, NCR, IBM and Xerox.

Sydney, Australia

Manufacturer and marketer of food and beverages:* Intensive training in Nestle marketing principles and practice, informing my subsequent career. * Developed new products and variants.* Formulated and executed marketing plans and budgets for MAGGI.* Launched Maggi helpline.

Economics, Political Economy, International Economics, Government, Marketing, Law

Activities and Societies: Sydney University Law Society, AIESEC Local Committee President (LCP), Intervarsity Choir Awarded two University.

Certificate Iv Training And Assessment

Certificate Iv Small Business Management. Also Website Design, Business Planning, Digital Marketing

Strategic Planning, Time Management

Higher School Certificate

Education record

Education record