Co-Founder
Clg Forum
AeroLeads people directory · profile
Dave J. Email & Phone Number
Co-Founder
at
CLG Forum
1 work email found
@solterbeck.com
2 phones found area 441 and 120
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Dave J.? Overview
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Quick answer
Dave J. is listed as Co-Founder at CLG Forum, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at solterbeck.com, phone signal with area code 441, 120, and a matched LinkedIn profile for Dave J..
Dave J. previously worked as Strategic Advisor at Surveyvista and CEO at Thecustomer.Co. Dave J. holds Msc, Computer Science from University Of Leicester.
Company email context
Email format at CLG Forum
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{first}{last}@solterbeck.com
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Profile bio
About Dave J.
David is CEO of TheCustomer.Co, advising senior SaaS executives on building customer focused companies. He is currently supporting a number of B2B SaaS companies and investors in building CS as a company-wide capability. In September 2020, he founded the Customer Success Leaders Institute to improve the contribution and effectiveness of CS leaders globally. His contribution to the field of customer success was recognised when he was named as a Top 25 CS Influencer.Before starting TheCustomer.Co, he founded and was CEO of Clicktools, the global leader in feedback software integrated with CRM. He sold the business to Callidus Cloud in 2014. David took on the role of Vice President and General Manager of Engagement Solutions at Callidus Cloud, responsible for the development of the customer feedback and marketing automation businesses. David is a recognised expert in the area of customer focused organisations. He advises companies on how to improve their results by improving the customer experience at all stages of the buyer and customer journey. He is the author of 'Dynamic Organisations' and 'Becoming Dynamic', both published by Macmillan. Avis CEO Alun Cathcart described David's work as "essential reading for all those who lead organisations in the 21st century". David introduced and managed the UK Service Excellence (subsequently renamed UK Customer Experience Awards) working with the leading UK business magazine, Management Today.David is sought after speaker,combining the practical experience of running a business with a track record of original thinking. When not working, David enjoys his grandchildren, food and wine and watercolour painting - at which he needs much practice!
Listed skills include Customer Experience, Customer Relations, Management Consulting, Executive Management, and 18 others.
Current workplace
Dave J.'s current company
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14 roles · 32 years
Dave J. work experience
A career timeline built from the work history available for this profile.
Strategic Advisor
Current
Jan 2024 - Present
Ceo
CurrentTheCustomer.Co helps companies improve financial performance through customer focus. We help senior leaders improve results and minimise the risk of change by applying tried and tested techniques. We will give you an honest (hopefully not too blunt) appraisal of your situation and what is needed to drive meaningful customer focus. We work across your.
Nov 2015 - Present
Founding Director
Current
Customer Success Leaders Institute
David founded the CS Leaders Institute with a simple purpose: to improve the effectiveness and contribution of CS Leaders. You can learn more about the Institute's work at www.csleadersinstitute.com
Sep 2020 - Present
Vp Customer Success (Interim)
Stepping in on an interim basis to help Seenit further develop it's company-wide customer success capability. Delighted to be working with this enthusiastic and talented team!
Nov 2021 - Mar 2022
Chief Customer Officer (Interim)
Delighted to be helping out part-time with a team I have been coaching for the past 12 months. We will focus on what I think are the two things that drive company growth most effectively. An intense focus on understanding and building repeatable value for customers and building great teams, with great people led by great leaders. The part-time role enables.
Jan 2021 - Sep 2021
May 2016 - Sep 2017
Vp& Gm Engagement Solutions
In addition to managing Clicktools, David now heads up Callidus Cloud's Marketing Automation business.
Mar 2015 - Oct 2015
Ceo
Aug 2000 - Oct 2015
Owner
Responsible for the management and growth of an innovative internet based software company.
Jul 2000 - Oct 2015
Founder
Novius Ltd
Management consultancy focused on building customer focused organisations. Worked with senior managers on culture change and customer experience projects.
1996 - 2000
~4 yrs
Managing Consultant - Customer Experience
1994 - 1996
~2 yrs
Managing Consultant
Digital Equipment Co (Dec)
Led a team of consultants focusing on service excellence and organisational change. Was the youngest person in Europe to achieve the most senior consultant level.
Aug 1989 - Jul 1994
Programme Director
Management Centre Europe
Responsible for the design, development and marketing of programmes for senior managers in the fields of IT, manufacturing, logistics and quality. Turned around a failing division and grew the business line by over 500%. David was the first Programme Director at MCE to speak on a workshop. He went on to speak on a number of programmes and conferences.
Jul 1986 - Aug 1989
1 education record
Dave J. education
-
University Of Leicester
FAQ
Frequently asked questions about Dave J.
Quick answers generated from the profile data available on this page.
What company does Dave J. work for?
Dave J. works for CLG Forum.
What is Dave J.'s role at CLG Forum?
Dave J. is listed as Co-Founder at CLG Forum.
What is Dave J.'s email address?
AeroLeads has found 1 work email signal at @solterbeck.com for Dave J. at CLG Forum.
What is Dave J.'s phone number?
AeroLeads has found 2 phone signal(s) with area code 441, 120 for Dave J. at CLG Forum.
Where is Dave J. based?
Dave J. is based in United Kingdom, United Kingdom, United Kingdom while working with CLG Forum.
What companies has Dave J. worked for?
Dave J. has worked for Clg Forum, Surveyvista, Thecustomer.Co, Customer Success Leaders Institute, and Seenit.
How can I contact Dave J.?
You can use AeroLeads to view verified contact signals for Dave J. at CLG Forum, including work email, phone, and LinkedIn data when available.
What schools did Dave J. attend?
Dave J. holds Msc, Computer Science from University Of Leicester.
What skills is Dave J. known for?
Dave J. is listed with skills including Customer Experience, Customer Relations, Management Consulting, Executive Management, Customer Insight, Saas, Strategic Planning, and Customer Focus.
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