SITA is the world’s leading specialists in air transport communications and IT solutions.- Currently working as a Lead Infrastructure Specialist developing automation scripts for both on-premise and cloud server provisioning in support of complex full lifecycle projects which require oversight from the requirement analysis phase through the implementation phase - Having an expert understanding of system integration and hardware allows for the coordination of multiple technical streams of work to produce a complete solution- High-level designs and project plans are both created and reviewed, potential risks are identified and solutions offered, change requests are created, and complex environments are built- Resolving very complex problems while adhering to the customer's business objectives, SITA methodologies and practices, and overall IT security- Extensively document the newly created environment specifications, installation, remediations, and tests, enabling future support- Experience building, configuring, supporting, and troubleshooting RHEL Linux servers and configuring RHEL for use as an Oracle RAC cluster using both physical and virtual servers (VMware)- Experience with VMware automation technologies and CA IT Process Automation workflows

Emory Law School IT department supports faculty, staff, and students at the School of Law. I managed both physical and virtual Centos servers operating in a VMware environment which supported Apache, Tomcat, MySQL, and various other applications. Liferay portal and collaboration software was installed and configured to support a portion of the schoolspublic and private Intranet. Some Java portlet development was performed in Eclipse using Liferay’s plug-in.

Triplesource was an authorized reseller for both Dell and HP while operating as a VAR in the server and data storage market. It was also a VMware and Microsoft partner along with being a Microsoft Authorized Educational Reseller (AER). Clients included Hartsfield-Jackson International Airport, Johnson Control, the Atlanta Public School system, and various other governmental agencies. Triplesource worked with its customers to establish accurate hardware and software requirements so an appropriate solution could be defined and proposed. After proposal acceptance, Triplesource built the solution according to the specifications, tested the solution for quality assurance, delivered or installed the solution, and then maintained ongoing support to the customer.

Raidtec was a manufacturer and distributor of data storage equipment. The USA operations were sold and became Vista Storage. Vista Storage became a VAR ( Value Added Reseller ) for many different storage vendors and equipment.Some accomplishments:- Responsibe for all aspects of technical services in support of the company and its clients.- Managed the company for the owner from 2006 to 2008- Decreased cost of goods sold by 10% using effective negotiating tactics with vendors and suppliers- Reduced short-term debt by 75% and long-term debt by 20%- Stabilized corporate operations by closing South Africa venture- Designed High Availability ( HA ), No Single Point of Failure ( NSPF ) SAN, NAS, and DAS data storage architectures using Fibre Channel ( FC ), SAS, SCSI, and iSCSI protocols

Triplesource operated as a Web Hosting, Web Development company in the small to medium business market. The LAMP stack (Linux, Apache, MySQL, PHP) was used, along with Plesk and other technologies, such as Miva Merchant for OS Commerce.As the customer base grew, more companies became interested in using Triplesource to develop full marketing campaigns across multiple mediums, in addition to their established online presence. The ability to advertise in magazines, newspapers, and via direct mail marketing, was then offered as a service to customers.Other technical consulting services were also offered to the SMB community.

J.M. Huber was a partner of ECC International. After the Y2K conversion at ECC International was successful, J.M. Huber wanted some ongoing support until further consolidation could be completed by their IT department.I supported their mid-size hardware and software platform during this time period. Normal maintenance and support responsibilities were performed.

ECC International was a mineral mining company. I was the Project Manager tasked with preparing all of the mid-sized Digital Equipment Corporation servers for the Y2K event. A Test and QA environment was established so over 75 applications and multiple operating system upgrades could be tested and verified. Detailed plans were developed and tested for both success and failure (rollback) scenarios. Three separate locations had to be converted simultaneously. Coordination with all IT groups and staff was required and managed using effective Change Management principles.The project was a complete success with 100% uptime achieved.Imerys purchased ECC International and I was involved in the training and transitioning of responsibilities during this process.

When IBM was awarded the IT outsourcing agreement for Georgia Pacific, I was a member of the team responsible for the initial relocation of the DEC hardware. Once the relocation was complete, I was involved with all aspects of the ongoing support of both the hardware and software platforms.All operating system and application products were updated and maintained with minimal impact to the customer. Upgrades to and consolidation of hardware was performed to increase performance, reliability, and system uptime.Change management, NOC coordination, and extremely aggressive SLA ( Service Level Agreement ) requirements were supported.

Responsible for Level 3 Technical Support services for multiple operating systems and application products. Initially part of the team responsible for supporting the Internals of the VMS operating system, which involved responding to phone requests and support tickets.The primary focus of my responsibilities eventually changed to Level 3 support for Tru-64 Unix and Pathworks. This involved phone support, trouble ticket management, along with support of internal clients and their supported systems.

- Designed and implemented new project plan to upgrade all hardware and software platforms responsible for supporting the cities Metro-Mover.- Developed Disaster Recovery and Business Continuity plans.

Toys R Us was rolling out over 800 new stores. This meant the number of POS (Point-of-sale) systems would have a large impact on the IT department, both from an installation and support perspective.I was tasked with streamlining the software configuration, the server build, and the hardware installation processes. Analysis was performed to determine multiple ways to improve the processes and make them as efficient as possible. The challenge was to increase efficiency while keeping complexity at a minimum.Repeatable processes and routines were developed and tested with great success.

Responsible for all network equipment in the Assembly facililty.

Supported all aspects of Corporate IT

SECRET Clearance held

Support of DEC VAX mini-computers which interfaced with CRAY super-computers, IBM and CDC mainframes.

Managed multiple DEC VAX-VMS clusters in both a classified and unclassified environment.