David J. Mcgee, Csm, Spc Email & Phone Number

Westlake, Texas, Us

I was contracted to lead two 10-member teams in delivering a digital messaging product to enable the successful onboarding of numerous new clients following the acquisition of TD Ameritrade. My scope of responsibility includes leading Agile ceremonies to engage teams, monitor project progress, and uncover areas for improvement.**HIGHLIGHTS**➺ Participated in implementation planning functions to ensure alignment with strategic goals and requirements.➺ Played a major role in ensuring smooth customer integration by spearheading the rollout of the digital messaging solution.

I launched this consulting and coaching business to facilitate Agile training classes to a variety of clients. As part of my role as a trainer, I evaluate existing practices to enable improvements.

I was brought on board to lead and oversee the implementation of ServiceNow and Agile transformations for this healthcare corporation. This assignment included managing a 12-member team, providing guidance on Agile and Scrum practices, and evaluating team performance (ie. Scrum maturity) to ensure excellence. In addition, I facilitated sprint planning and Scrum meetings, provided strategic decision making, and resolved various conflicts and unforeseen challenges. **HIGHLIGHTS**➺ Maximized productivity by executing the rollout of the ServiceNow digital platform via Agile. Built a roadmap and designed training to ensure the successful implementation. Tracked sprint progress and mitigated barriers, such as design conflicts, to expedite the project and optimize delivery.➺ Strengthened team performance and dynamics by fostering a collaborative, supportive, and safe team environment grounded in trust and open communication.➺ Coached, educated, and supported the Product Owner on maintaining the product backlog.➺ Led a data analytics project to successfully onboard new customers.

San Mateo, California, Us

Contracted by this cybersecurity and software company to optimize client upgrades and installations, I was assigned to drive the implementation of the Kubernetes system in the model data center, while leading a 15-member project team. I collaborated with key partners to document current and future business processes, as well as teamed with IT staff to document technical designs and coordinate reviews. In addition, my scope of responsibility included preparing and presenting statements of work and proposals for project activities.**HIGHLIGHTS**➺ Championed the successful solution rollout by developing project documentation and plans outlining goals, strategy, team, scheduling, risks, contingency plans, and resource allocation, in line with project lifecycle and software development lifecycle guidelines. Defined project scope, milestones, and overall objectives.➺ Served as an active member of the IS management team, forging and maintaining strategic key business partnerships to identify security/technology needs and advance milestones.➺ Strengthened and ensured quality via developing QA test plans and monitoring QA testing as required.

San Antonio, Texas, Us

I was promoted to contribute to transforming the life insurance administrative system to Accenture’s insurance platform. As part of this role, I gathered requirements, coordinated priorities, and guided development teams in daily huddles and software demos. I also led and monitored testing during development phase and provided project status to all levels within the company.**HIGHLIGHTS**➺ Increased productivity 30% through leading the rollout of a new insurance platform.

San Antonio, Texas, Us

I advanced to enable an Agile transformation and establish the first IT project management office (PMO), while leading an eight-member third-party team. I also partnered with program management to develop the Agile budget process and collaborated with change management to coordinate end-user acceptance testing. **HIGHLIGHTS**➺ Accelerated release frequency by partnering with management to facilitate release when ready.➺ Improved team performance after developing and delivering Scrum/Iterative development training. Instructed teams in India on the Agile Scrum model.➺ Recognized as USAA’s first employee to achieve Certified Scrum Master designation.

San Antonio, Texas, Us

Advanced to steer multiple projects (up to six concurrently) across various areas, I led infrastructure upgrades to time and budget requirements. The scope of this role also included overseeing testing, release management, communications/coordination, risk management, and issue management, and I educated product owners and managers on refining the product backlog.