Head of ServicesStrategic leadership and tactical management of the Operations, Technology, Change Management and Facilities functions at CIBC - with the goal of optimally supporting the Bank's front office and customer base.

Head of Securities OperationsResponsible for providing operational services to the Bank’s multiproduct global custody business, including: alternative assets, cash management, fixed income, foreign exchange, equity, international tax, securities lending, derivatives, and treasury businesses.

Head of Operations and TechnologyOffice of InvestmentsManaged technology application development, application support, end-to-end operational processes, and business continuity for Nationwide's $60,000,000,000 investment portfolio. Established a compliance function, a financial control function, and an investment reporting function to support the Office of Investments.

Head of Commercial Operations Responsible for operational services to the Bank’s derivatives, foreign exchange, money market, securities and commercial lending businesses. Managed global staff of approximately 1,500 employees in eight countries.

Led all regulatory, administrative, and financial matters for Chicago branch.Managed the Bank's global credit system development process, project prioritization, project management, system operations, data control, and credit-related management information. Directed all legal, regulatory, operational, budgetary, and business planning activities to establish the Bank's Japanese equity derivatives trading business. Developed business plans to create a strategic alliance between O'Connor and Swiss Bank Corporation..