• Chief Officer for Partners in Care, a not for profit organisation representing 270 independent residential care homes, nursing homes, homecare/domiciliary care providers and supported living providers in Shropshire, Telford & Wrekin and Cheshire• Responsible for leading the organisation and a team of 16 staff, and ensuring that organisational goals and objectives are met• Responsible for ensuring the organisation delivers value for money for its members and stakeholders and delivers a balanced budget (budget of £814k in 2024/25)• Representation of Partners in Care at a strategic level with local authorities, NHS Shropshire, Telford & Wrekin (the Integrated Care Board), local NHS Trusts and other sector professional bodies• Accountable to the Partners in Care Board of Directors• Developed and delivering new three-year Business Plan 2022-2025

• Interim Director of Services and Impact for the only UK charity dedicated to meeting the vital need for specialised nursing care and support for young people aged 13-24 with cancer• Led and managed the charity's Services Directorate, responsible for a team of 18 staff and a budget of £6.2m (2021), delivering the charity's Service Delivery, Operations and Partnerships, and Research and Evidence functions• Led the development of a new Services and Influencing Strategy 2021-2023• Contributed to corporate leadership of the organisation as a Senior Leadership Team member, reporting to the Chief Executive

• Director for the UK's first comprehensive breast cancer charity, providing support for today and hope for the future by providing information and support and funding breast cancer research• Led and managed the charity’s Services Directorate, responsible for a team of 55 staff and a budget of £3.3m (2019/20), delivering the charity's Services Development and Delivery, Services Improvement, Public Health and Wellbeing, and Volunteering functions• Successfully integrated Services functions from the legacy charities on the merger of Breast Cancer Care and Breast Cancer Now to create the new integrated Services Directorate, and supported handover of Digital and Policy and Evidence functions to the new Communications and Influencing Directorate• Led the development of a new Services Strategy for the merged charity• Contributed to corporate leadership of the organisation as a Senior Leadership Team member, reporting to the Chief Executive

• Director for the only UK-wide charity providing specialist support and tailored information for anyone affected by breast cancer• Led and managed the charity’s Services and Engagement Directorate, responsible for a team of 61 staff and budget of £3.5m (2018/19), delivering the charity’s Services, Digital, Policy and Evidence, and Volunteering and Engagement functions• Led the development and implementation of a new Services and Influencing Strategy 2016-20 to deliver doubling of services reach by 2020 through scaling up core services• Delivered a three-fold increase in reach of the charity’s Moving Forward service for women coming to the end of hospital-based treatment for primary breast cancer• Oversaw the development and launch of the Becca breast cancer support app• Contributed to corporate leadership of the organisation as a Senior Management Team member, reporting to the Chief Executive

• Senior manager for a major UK charity with an annual turnover of £218m (2015)• Led and managed Macmillan's Central and South West England regional service development team, covering one-third of England, responsible for a regional team of 51 staff and a regional budget of £20.7m (2015)• Led a major cancer and end of life care services redesign programme in Staffordshire in partnership with four CCG partners and NHS England, one of 14 Department of Health Integrated Care Pioneer projects• Delivered a range of innovative grant-funded service developments in partnership with external partner organisations such as NHS hospital trusts, hospices and CAB• UK-wide Social Care lead/spokesperson for Macmillan

• Head of Service for district council, lead officer for Housing and Health Services• Led and managed the Council’s Housing Services (Housing Needs, Housing Enabling and Housing Renewal) and Healthier Communities Team (total of 27 staff)• Achieved Tunbridge Wells BC being ranked by the Audit Commission 1st out of the 354 local authorities in England for the percentage of Strategic Housing Performance Indicators improved in the period 2004/05-2006/07• Contributed to achievement of ‘Excellent’ rating under Audit Commission Comprehensive Performance Assessment (CPA) in March 2009, compared to ‘Weak’ in June 2004; Tunbridge Wells BC one of only two district councils in England to achieve an improvement from ‘Weak’ to ‘Excellent’• Achieved external funding totalling c.£4m December 2007-April 2010• Contributed to corporate leadership of the organisation as a Corporate Management Team member

• Regional manager for major UK housing association• Led and managed the Association’s Sussex Operations Team (comprising 21 staff – 16 office-based and five scheme-based who were geographically spread across Sussex) providing housing management, property maintenance and other services to 2,100 homes across Sussex• Achieved the lowest average relet times for reletting empty properties in 2000-2004 and the lowest voids as percentage of total stock at year end 2001-2004 of all of Orbit’s Operations Teams• Achieved improvement in satisfaction level of Orbit’s Sussex tenants from the lowest of Orbit’s 14 Operational Areas in 2000 to the highest by 2004 (increased satisfaction from 75% in 2000 to 83% in 2004)

• Head of Service for district council, lead officer for Housing Services• Led and managed Housing Needs, Housing Strategy/Policy and Private Sector Renewal functions• Improved delivery of affordable housing and Housing Renewal/Disabled Facilities Grant programme

• Led and managed Housing Needs and Housing Strategy/Policy functions• Successfully integrated two separate professional teams following organisational restructure

• Developed and implemented Rother DC’s Housing Strategy• Led on consultation programme for housing stock transfer proposal

• Provided advice/assistance on housing options, housing rights, homelessness and welfare benefits• Improved homelessness prevention activities

• Managed a patch of 750 Council homes• Reduced rent arrears and void turnaround times across the patch