David Duffield Email and Phone Number
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Businesses profit when systems and processes are efficient, intuitive, and user friendly. High dollar systems like Salesforce are often billed as saviors, but they are only as good as their design, implementation, and supported business processes allow. This is especially true for sales teams who are focused on closing deals and should not have to fight processes or systems to get it done. I make sure this happens. As a Certified Salesforce App Builder coupled with my my background in Sales Operations and Finance, I excel in understanding the cross-functional end to end needs from business users to executives ensuring the best design to implementation of long term solutions and company success. My areas of expertise include: • Business Analysis • Quote to Cash • Salesforce CPQ • Order Management & Fulfillment • Product Development Life Cycle • Salesforce Administration: Custom Objects, Process Builders, Validation Rules, Reporting, Security, App Exchange • Salesforce Sales Cloud: Opportunity; Quote; Contract; Subscriptions; Product & Price Books • Pain Point Analysis • Process Flows, Workflows, and Swim Lanes • SKU Management • Vendor Management (Product & Vendor Evaluation, Product & Vendor Selection, Post Go-Live Relationship Mgmt) • Mentoring team members • Cross Functional Coordination • End User Training • CLM / Contract Management Salesforce Certifications: • Salesforce Certified Platform App Builder • Salesforce Certified Administrator
Seismic
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Senior Manager, Salesforce OperationsSeismic 2020 - PresentSan Diego, Ca, UsSEISMIC IS HIRING Salesforce CPQ & Quote to Cash experts. Check out our careers page. -
Manager, Business ApplicationsRms 2018 - 2020Newark, California, UsLiaison between business users, executives, and development teams to document requirements, configure changes and/or work with developers, perform system testing, coordinate UAT, and manage the change process through to production. Managed direct reports and both on-shore and off-shore development personnel.Salesforce Sales Cloud platform owner including architecting the end to end Quote to Order life cycle for both software and project based product lines.Lead project manager and SME for Salesforce CPQ (prev Steelbrick) implementation including managing 3rd Party consultants, design, development, and data management. Post go-live support and enhancements including hands on experience developing and maintaining price rules, price actions, approval processes, and customizations to the CPQ process.Road Map and project prioritization. -
Senior Business Analyst / Business AnalystRms 2011 - 2018Newark, California, UsBusiness Process Architect for custom order/fulfillment process in Salesforce. Eliminated aging legacy systems and outdated, inefficient, and broken processes. Incident triage and support for Salesforce Sales Cloud, Service Cloud, and SFDC Platform issues including standard and customized functionality. Salesforce Administrator including the development of Process Builders, Validations, Workflows, Approval Processes, User Management and Security, and other similar tasks. General process improvements including the development of a corporatewide cross-functional SKU Governance policy and procedures for subscription and service-based products. Managed product selection and implementation of a variety of Salesforce eco-system solutions including: Sales Compensation (Xactly); Telephony call center (Serenova/LiveOps); and FedEx Management of vendor relationships. -
Sr. Systems AdministratorRisk Management Solutions 2007 - 2010Newark, California, UsAdminister, maintain, analyze, and modify systems for Finance, Accounting, and Sales organizations. Including new installations, upgrades, trouble shooting, and security and user management.Within the SAP-BPC environment, designed a Human Capital Management Application used for tracking open the movement of employees and requisitions.Managed the implementation of SAP’s Business, Planning, and Consolidations (BPC) enabling one platform for analyzing forecast and actuals for headcount, sales, and accounting for BOD and internal reporting. Support and management of Softrax (revenue and AR), SAGE Platinum (G/L), SAGE Fixed Assets, Changepoint (time management), Vertex and other systems. -
Revenue Manager And Sales Operations SpecialistRms 1997 - 2005Newark, California, UsResponsible for all aspects of the company's revenue stream and bookings from pipeline management to BOD reporting.SME and trainer for the implementation of Softrax Operations which streamline revenue recognition, accounts receivable, and fulfillment into one integrated system for the first time. Designed, built, and implemented a contract and revenue tracking database replacing cumbersome and error prone excel spreadsheets.Reviewed and interpreted revenue generating contracts in order to properly recognize software and services revenue in accordance with US GAAP and SOP 97-1.Managed Accounts Receivable personnel.
David Duffield Skills
David Duffield Education Details
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University Of California, Santa CruzEconomics With Business Focus
Frequently Asked Questions about David Duffield
What company does David Duffield work for?
David Duffield works for Seismic
What is David Duffield's role at the current company?
David Duffield's current role is Quote to Cash & CPQ | Functional Architecture | Solution Design & Implementation | Salesforce Platform App Builder.
What is David Duffield's email address?
David Duffield's email address is da****@****ast.net
What schools did David Duffield attend?
David Duffield attended University Of California, Santa Cruz.
What are some of David Duffield's interests?
David Duffield has interest in Investing, Gardening, Electronics, Reading, Sports, Travel.
What skills is David Duffield known for?
David Duffield has skills like Analysis, Salesforce.com, Visio, Sql, System Administration, Microsoft Excel, Business Process, Business Analysis, Troubleshooting, Security, Database Design, Fixed Assets.
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