Dave Fotheringham Email & Phone Number

Raleigh, Nc, Us

Atlanta, Georgia, Us

Account Executive committed to providing industry leading services to our clients and building long lasting relationships. Based in Raleigh, NC.JDC Group, a Consulting Solutions company, is one of North America’s fastest growing SAP Strategic Consulting and Advisory Services providers. JDC Group has earned a reputation among its clients for being a trusted business partner for supporting major SAP transformation programs to drive operational and financial success. With a focus on SAP Advisory, SAP Implementation Consulting, SAP Support, and IT Staffing, JDC Group brings extensive SAP experience to address our customers’ business challenges. To learn more visit www.jdc-group.com.

Seattle, Washington, Us

Owned the entire sales process including sales, marketing, and networking for the Meisterplan footprint within the AAP regionEmployed strong team leadership skills to complement existing team of sales and business development professionals through the entire sales lifecycleAssisted with direct customer interaction including performing customer demos, follow-up on sales meetings, and negotiating contracts while using professionalism to maintain client satisfactionUtilized excellent interpersonal and communication skills during client interactions, sales meetings, and team events to create a welcoming and inclusive environment for all parties involved and at all times

Seattle, Washington, Us

Served as leader for team of Customer Success Representatives through all areas of onboarding, sales support, and ongoing relationship management ensuring appropriate utilizationIdentified potential areas of improvement and implemented new reporting functionality to improve insight into renewals, customer touch points, and risk areas within customer baseActed as subject-matter expert related to Customer Success initiatives by providing critical insight and knowledge to direct reports and internal stakeholders to create a more-informed product roadmap

Durham, Nc, Us

Owned all aspects of the Customer Success process for portfolio of beta partners regarding training, software issues, and feature input within Growers’ Partner Feedback ProgramOnboarded first-time beta users on ag retail planning software, including data migration, training and ongoing utilizationInterfaced with partners using utmost professionalism, courtesy, and respect to maintain positive relations with all active contributorsDrafted regular reports on key partner success metrics, keeping ownership and management team informed on actionable outcomes

Austin, Texas, Us

Directed a suite of professional services solutions across a portfolio of 3 self-storage services within assigned customer base Played a key role as leader for 2 technical account managers, 4 digital marketing experts and 1 project coordinator tracking performance across custom development, DM metrics and reporting efforts Pioneered initiative for a digital marketing solution covering staff recruitment, solution definition, sales training and collateral, and client reporting, which led to increased paid campaign spending of 82% in H1 2020.

Morrisville, Nc, Us

Stewarded all areas of Professional Services within Analytics vertical managing software implementations, add-on services, as well as reporting and data services with 94% successful deliveryCreated and oversaw Standard Operating Procedures and best-practices across Professional Services portfolio ensuring alignment with Sales, Product, and Engineering teams at all timesLed the successful integration of Professional Services deliverables across all acquisition platforms helping improve efficiency, productivity, and revenue realization as a result

Morrisville, Nc, Us

Brought on board to direct software and service delivery aspects of Care Management Technologies through Robert Half Technologies playing a key role in the merger and acquisition process with ReliasCreated, designed, and successfully launched best-practices covering Quality Assurance, Support, and Data Management areas seeing an improvement in procedural complianceConsistently met and exceeded all goals, metrics, and key performance indicators during initial contract period resulting in a conversion to full-time, permanent hire after initial contract period

Raleigh, Nc, Us

Led all Implementation, Support and Customer Success initiatives for start-up software company.Managed 3rd-party vendor for routing, territory planning and load optimization via proprietary distribution and sales analytics systems.Incorporated a new data migration methodology that tripled implementation throughput and reduced LOE by 50%.Main point of contact to AB InBev and MillerCoors for supplier relations and system specifications