David Herrmann Email & Phone Number

Sodus, NY, US

Oversees the operation of the Information Systems department in accordance with the strategic and tactical plans of the organization. Directs the information systems staff who are responsible for the daily operational details of the department. Provides vision and leadership for developing and implementing information technology initiatives across all.

Operating in a cross-functional role, plans, manages, and delivers software and infrastructure releases to meet defined deliverables, processes, and tools supporting an integrated cross-technology domain release management process. Drive collaboration between development, operations, and product owners while acting as the gatekeeper to the production.

• Provided IT leadership and direction for an international team in accordance with the strategic and tactical plans of the organization. Supported linguistic, translation, and literacy work throughout Asia with a focus.
• Introduced new technology initiatives such as Open Source tools and systems including VOIP, remote access, Web based HR Management and Guest Services systems.
• Enabled professional development among IT staff resulting in employees completing the CompTIA Network + Certifications and Linux Red Hat certifications.
• Established Cross-platform support services to include support for Macintosh and Linux operating systems.
• Mentored Filipino national employees for leading management roles and projects within the organization and the Philippines.
• Established and directed an international training program providing Microsoft Windows, Vista XP and Macintosh and Linux MS Office and Open Office training to Filipino, Korean, European Australian and Canadian language.

• Ensured effective and responsive software release management support delivering error-free, “first-time-right” deployments. Ensured effective operations of change management and configuration management services.
• Lead the start-up of the Change\Configuration Management and Software Deployment Department for The Student Loan Corp, assuming all responsibilities required for change and configuration management services support for.
• Strategically planned and drove the consolidation of common resources and competencies from various areas creating a new department.
• Developed and managed projects for internal auditing and benchmark testing used to ensure successful internal and external audits resulting in successful Sarbanes-Oxley and SAS-70 audit ratings.

• Provided project management and network-related support for external vendor connectivity requirements and mainframe to client server file transfers and interfacing.Key Achievements:
• Managed Batch Scheduling Transport team utilizing “Global ECS” Batch Scheduler, Connect Direct NDM and FTP transport between the bank and various trading partners. Project managed a MS Exchange based solution resulting.
• Designed, implemented and managed a 12+ server Citrix Metaframe XPe Server project which provided remote desktop deployment and seamless application deployment across multiple Windows Domains utilizing Citrix NFuse for.

• Responsible for the management of 10 direct reports supporting Network Engineering, Network Administration and IT Help desk, including all aspects of staff relations from career development to performance evaluations.
• Managed on-call 7/24 Network Engineering support for 75 + Wintel servers and support for 500 + client workstations in an Active Directory Domain configuration. Supporting office automation, software development and.
• Managed several network infrastructure projects such as; Win NT to Win 2000 Active Directory Migration and SAN implementation projects.
• Member of the Technology Architecture Steering committee responsible for the review, assessment, selection and design of all new technologies presented to the business.

US

• Responsible for the overall coordination redesigning the Mobil Chemical Films Division voice and data networks after the sale of the two major divisions. This included design plans, and configuring and installing of.
• Orchestrated the separation of the Mobil's Voice and Data networks between Mobil Films and the new owners of the sold divisions.
• Provided strategic development and management for the daily operations of the Mobil Films North American (7 sites) Frame Relay Wide Area Network based on Cisco Systems routers in a multi-protocol (TCP/IP, IPX/SPX, SNA.
• Responsible for the Tel/Data Comm aspects several major site moves.
• Planned and led the upgrade of Mobil Films North American Sites PBX and Voice mail messaging systems from Definity 75 R1 and Audix to R8 and Intuity Audix.
• Designed, implemented and maintained Call Center ACD solutions.

• Responsible for customer requirement definition, developing the scope of business needs and technology directions, and detecting and mitigating project risk exposures. Formed cross-organizational project teams, managed.
• Coordinated major network system upgrades, and cut-overs, encompassing voice, video and data, impacting large user populations.
• Managed several projects relating to PBX/Voice mail consolidation and upgrading, Call center ACD solutions
• Coordinated Tel/Data communications related services for several office moves.

B.S., Management Information Systems

Msl, Masters In Strategic Leadership