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David Hess Email & Phone Number

Director IT Infrastructure Operations @ Medi-Share at Christian Care Ministry
Location: Palm Bay, Florida, United States 9 work roles 4 schools
3 phones found area 321 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Director IT Infrastructure Operations @ Medi-Share
Location
Palm Bay, Florida, United States

Who is David Hess? Overview

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Quick answer

David Hess is listed as Director IT Infrastructure Operations @ Medi-Share at Christian Care Ministry, based in Palm Bay, Florida, United States. AeroLeads shows phone signal with area code 321 and a matched LinkedIn profile for David Hess.

David Hess previously worked as Director IT Infrastructure Operations at Christian Care Ministry and Sr. Manager Information Technology Operations at Christian Care Ministry. David Hess holds Masters Of Science, Computer Information Systems from University Of Phoenix.

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Email format at Christian Care Ministry

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Christian Care Ministry

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Profile bio

About David Hess

As the Director of IT Infrastructure Operations at Medi-Share, the largest healthcare sharing organization in the nation, I lead a team of 25 professionals and support the network and server operations, service desk, and telephony operations of a enterprise Cisco call center for over 700 staff members. I have over 26 years of experience in IT, and I have been instrumental in ensuring the operational integrity, reliability, and security of the IT systems and services that support the organization's mission and vision.I am a dedicated and highly motivated IT leader, veteran of the U.S. Navy, with demonstrated skills in team building, customer service, project management, and problem-solving. I have a strong background in network and server virtualization, Cisco and Microsoft technologies, ITIL v3, Agile, and Scrum methodologies. I am committed to staying up-to-date with the latest technologies and best practices, and to providing continuous improvement and value to the organization and its customers. I am an excellent communicator, able to build positive relationships with internal and external stakeholders, and to deliver optimal results while working independently or collaboratively.

Listed skills include Network Administration, Disaster Recovery, Troubleshooting, Integration, and 19 others.

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Christian Care Ministry
Christian Care Ministry
Director IT Infrastructure Operations @ Medi-Share
AeroLeads page
9 roles

David Hess work experience

A career timeline built from the work history available for this profile.

Director It Infrastructure Operations

Current

Melbourne, Florida, US

The Director of IT Infrastructure Operations is responsible for the analysis, design, planning, implementation, and maintenance of all facets of the Information Technology team here at the leading and largest healthcare sharing organization in the nation. A key part of this role is outstanding customer service. Our customers may not be external to our.

Aug 2019 - Present

Sr. Manager Information Technology Operations

Melbourne, Florida, US

  • Promoted to Sr. Manager of IT Operations, managed a team that supported the Network Infrastructure, Cisco UCCX Telephony, Service Desk, VMware, Windows Server system administration, Citrix, end-user support and Active.
  • Managing and coaching IT Server Operations, IT Contact Center and IT Service Desk staff in strategic and tactical duties
  • Proposed annual budget and worked within budget through the year. Managed a budget in excess of 2 million dollars and a 1 million dollar labor budget
  • Responsible for the procurement, installation, life-cycle maintenance of IT hardware inventory and software licensing
  • Contingency planning, business continuity and disaster recovery planning, and analyzing business impact was a process met fully in this position
  • Monitors IT security compliance in accordance with CCM standards, policies and procedures.
Nov 2017 - Aug 2019

It Operations Manager

Melbourne, Florida, US

  • IT Operations Manager, manages a team that supported the Cisco Network, UCCX Telephony system, VMware, Windows Server system administration, Citrix, End-User support and all things Microsoft with Active Directory.
  • Managing and coaching IT Operations staff
  • Manage budget in excess of 2 million dollars and a ¾ of million dollar labor budget
  • Responsible for procurement, installation, life-cycle maintenance of IT hardware and software inventory
  • Contingency planning, business continuity and disaster recovery planning, and analyzing business impact
  • Responsible for system and data backup, restore procedures
Mar 2014 - Nov 2017

Sr. Systems/Network Administrator

Melbourne, Florida, US

Administration of a Microsoft Windows Server 2008 Active Directory environment. Provide support for central office and remote office. Also support remote employees throughout the United States.Responsibilities include; Maintain Active Directory structure, manage group policy, SCCM 2007 administrator, Symantec Backup Exec Administrator, Citrix, ESX Virtual.

Nov 2007 - Mar 2014

Adjunct Instructor

Everest University

Responsible for teaching required material, providing guidance and direction to the students and reporting grades and attendance to the university in a timely manner. I am currently responsible for instructing classes that follow the Microsoft certification track, Cisco CCNA and Network +.

Jan 2006 - Jun 2011

System Specialist Iii

Reston, VA, US

Network Administration of the 45th Medical Group's Window 2003/Active Directory Organizational Unit. Responsibilities include installation, configuration, backups, disaster recovery and monitoring of all local servers.The current configuration includes 27 servers running MS Windows Server 2003, MS Windows Server 2000 and MS Windows NT 4.0, a two node VMS.

Aug 2002 - Nov 2007

Site Manager

Reston, VA, US

Manager of the Information Technology team. Responsible for the maintenance and operation of aMicrosoft NT 4.0 network with 500 users, 29 NT servers, a two node VMS cluster,CableTron switches, BayNetwork Hubs, Cisco router, using an ATM backbone. Maintain CHCS (Composite Health Care System) for the U.S. Naval Hospital, Guantanamo Bay, Cuba, Fleet Hospital.

Oct 2000 - Aug 2002

System Specialist Ii

Reston, VA, US

Troubleshoot and repair all hardware related problems with servers, workstations and end-users. Provide first-rate customer service for the U.S. Naval Hospital. Support the Network through configuration and maintenance of a Cisco router, Cabletron Switches and Bay Network Hubs. Loaded the operating systems, software and configured workstations for client.

Jan 1998 - Oct 2000

Jet Engine Mechanic/Plane Captain

Washington, DC, US

  • Served aboard the USS Saratoga
  • National Defense Service Medal
  • Manager over multiple teams of service members and provided training
  • Jet Engine mechanic on the A-6 Intruder
  • Aircraft carrier flight deck operations
  • Perform the launch and recovery, daily turnaround inspections, cleaning and servicing of aircraft.
Jul 1991 - Nov 1997
4 education records

David Hess education

Masters Of Science, Computer Information Systems

University Of Phoenix

Bachelor Of Applied Science, Resources Management

Troy State University

Associates Of Science, Business Administration

Tidewater Community College

High School Diploma, General Studies

Palatine High School
FAQ

Frequently asked questions about David Hess

Quick answers generated from the profile data available on this page.

What company does David Hess work for?

David Hess works for Christian Care Ministry.

What is David Hess's role at Christian Care Ministry?

David Hess is listed as Director IT Infrastructure Operations @ Medi-Share at Christian Care Ministry.

What is David Hess's phone number?

AeroLeads has found 3 phone signal(s) with area code 321 for David Hess at Christian Care Ministry.

Where is David Hess based?

David Hess is based in Palm Bay, Florida, United States while working with Christian Care Ministry.

What companies has David Hess worked for?

David Hess has worked for Christian Care Ministry, Everest University, Saic, and U.S. Navy.

How can I contact David Hess?

You can use AeroLeads to view verified contact signals for David Hess at Christian Care Ministry, including work email, phone, and LinkedIn data when available.

What schools did David Hess attend?

David Hess holds Masters Of Science, Computer Information Systems from University Of Phoenix.

What skills is David Hess known for?

David Hess is listed with skills including Network Administration, Disaster Recovery, Troubleshooting, Integration, Active Directory, Cisco Technologies, Security, and Networking.

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