David Ibbotson Email & Phone Number

Kuwait

Responsible for the delivery of Oracle Cloud Infrastructure Services to the Alshaya Group of companies.

Cirencester, England, United Kingdom

I am a general manager with extensive experience in all aspects of IT managed services and outsourcing. I have worked in most areas of the business including sales, account management and delivery management in both customer facing and internal roles. I have specialised in driving operational change to achieve improvements in business performance, revenue.

Amsterdam, North Holland, Netherlands

Contracted to set up a Project to increase the Efficiency, Value and Optimisation of the Dutch Business, as part of a global programme. The assignment included the production of a number of artifacts, producing an agile Project Plan, and gaining approval to proceed.The project was then started and I set up and managed the initial sprints, working with the.

London, United Kingdom

As Global Delivery Executive leading 600 staff globally, I was responsible for P&L and the delivery of full-spectrum infrastructure outsourcing to Sainsbury's Argos, Marks & Spencer, Morrisons, M&B, Center Parcs, Kingfisher and Body Shop International.I managed multiple annual operational budgets of £25m with an additional £30m project budget, and with.

Amsterdam Area, Netherlands

I reported to the MD of Fujitsu Belgium with 10 direct reports in Europe and 400 staff in Delivery Centres in Portugal and India, responsible for the transition, transformation and delivery of new Global Shared Workplace Service Contract for ING.Key contributions:■ Delivered Global Shared Workspace Service, comprising multilingual Service Desk supporting.

United Kingdom

As Global Delivery Executive, I was responsible for P&L and the delivery of outsourcing to Mitsui, Mercedes-Benz, and Canon. These services included, SAP 2nd and 3rd Line support, infrastructure services, and the development of cloud based services delivering (consumer) business innovation. I owned client CxO relationships, managing Fujitsu contractual.

United Kingdom

Responsible for BP a Fujitsu outsourcing client operating across 30 European markets without common IT services. As Global Delivery Executive, I proposed a transformation programme. Worked with senior client management to define future state; analysed processes and identified improvements; designed new data centre, network and desktop services; and.

United Kingdom

Established strategic, innovation driven, relationships with key partners enabling unique new offerings to be taken to market, differentiating Fujitsu in the market place.Key Contributions:■ Created a number of offerings with Fujitsu's strategic suppliers (Cisco, Sun Microsystems, Oracle and others) giving clients offerings in the non-Microsoft market.■.

Southampton, United Kingdom

Responsible for creating & leading a global organisation, replacing 15 regional ones, that delivers a shared service to the Kingfisher Operating Companies (including Castorama, B&Q, Screwfix Direct, Brico Depot) in Asia & Europe. Savings delivered were over £30m in the first two years of operation.Key Contributions:■ Defined the IT Infrastructure Strategy.

Responsible for Service Delivery to a number of Fujitsu's Strategic customers in the Telco Sector, including Vodafone and O2.

Responsible for the Service Delivery of Infrastructure Operations (Data Centre, Network & Internet Services) to c250 customers, including HMRC,

Responsible for the transformation of and delivery of Fujitsu’s internal IT Infrastructure services, applications management, and knowledge management. Leading a strategic investment programme including group email, remote access, directory services, enterprise management, knowledge management, consolidated voice & data networks, and operational security.

Delivered contracted services to Fujitsu’s retail customers, developed relationships / partnerships and ensuring strategic development of the Retail business. Delivered a business turnaround that ensured sustained, profitable growth, from a position of considerable loss making. Reporting to the Director of Service, Infrastructure Services Division.

Luton, United Kingdom

Ensured the successful implementation of a £15m EPoS and NT Back office system, to an agreed timescale and cost in 400 retail outlets nationwide. Developed and communicated the implementation plan to senior managers across the company securing their agreement. Briefed the solution onto all operational and functional managers in Whitbread, gaining their.

Lead a team of 24 auditors in the South West of England. Introduced laptop based auditing to the region and used that to fundamentally change and improve the service offered to operational colleagues. Responsibilities included the EPoS network for c400 pubs including retail pricing & product portfolio.

Responsible for managing an collection of retail outlets in the North west of England. Outlets were various brands including Brewers Fayre & Travel Inns. Full P&L accountability, responsible for 600 - 800 retail team members.

Master Of Business Administration - Mba, Business Strategy, Hr, Creativity, Innovation & Change, The Competitive Environment, Mba

Activities and Societies: N/a - Distance learning

Foundation, Executive Coaching

Activities and Societies: Training in Executive Coaching Qualified as an Executive Coach

Ba Hons 2:1, Business Studies (Major - Marketing)

Activities and Societies: Cricket, Squash, Tennis BA Hons in Business Studies