Is Specialist
● Responsible for managing IT systems/support for an office of approximately 300 employees including the corporate team● Out of hours support for business critical systems● Successfully managed and worked on many projects including; ● New video conferencing system (kit decision, managed installation, testing & training)● Disaster recovery (planning, documentation, backup & recovery)● Migration of the chairman’s IT equipment & services● New Intranet (requirements, testing, deployment, training & development of IS pages) ● Took on additional role of manufacturing validation engineer when a contractor resigned until the company could find a replacement; ● Supported key manufacturing/assembly systems● Resolved issues with faulty batch data and wrote reports to allow shipment of product● Helped with CAPAs (Corrective and Preventive Actions) to ensure we followed cGMP (current Good Manufacturing Practices)● Trained replacement for role