David Cook Mba, Bbus (Dist), Gaicd Email and Phone Number
David Cook Mba, Bbus (Dist), Gaicd work email
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David Cook Mba, Bbus (Dist), Gaicd personal email
An experienced management professional with over 20 years experience in a broad range of industries, (financial services, retail, professional services, resources, tech and telecoms) the majority of that time in key leadership roles. Experience includes:•Delivering transformational change through strategy, shared services, commercial optimisation, fintech, architecture and digital•Establishing and leading security capabilities in regulated entities•Working with and through organisational change such as M&A•International experience working with Asian, European and North American contexts•Successfully delivered change leveraging Agile, LEAN Six Sigma, PRINCE2 and PMBOK Qualifications include:•Master of Business Administration (International Business)•Bachelor of Business (with Distinction)•Numerous other courses including Digital design, behavioural finance, CGEIT, CISM, Six Sigma Green Belt (inc. Lean), Company Directors Course, ISO22301, ISO31000, ISO27001, AWSSpecialities: Digital disruption, cost optimisation, strategy, fintech engagement, human centred security, digital trust, business and process improvement, lean, architecture, digital service enablement, security, cyber, partner management, budgeting and financial control, sourcing, information management, technology investment, ecommerce, ebusiness, data centres, network management, infrastructure, change management, service delivery
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General Manager, Operations And TechnologyData ActionAdelaide, Sa, Au -
Board Technology And Cyber Security Sub-Committee, Member.The Hospital Research Foundation Group Jun 2024 - PresentWoodville, Sa, AuThe Hospital Research Foundation Group exists to deliver hope through life-changing medical research, improved care in our hospitals and support services in the community. The Foundation operates through a co-operative model with 12 entities, delivering a gross profit of $33.9 m in 2023, of which $21.7 m was invested directly into grants for research. -
Advisory Board MemberFlinders University Aug 2023 - PresentAdelaide, South Australia, AuThe Flinders Business Advisory Board consists of industry leaders and practitioners who provide expert advice on our educational and research mission and strategy.https://www.flinders.edu.au/college-business-government-law/who-we-are/flinders-business-advisory-board -
General Manager, Operations And TechnologyData Action Oct 2022 - PresentAdelaide, South Australia, AuData Action has developed and managed core banking, internet banking, apps and other banking platforms for over 30 years. We currently provide services to over twenty of Australia's leading challenger and neo-banks. As a member of the senior leadership team, I lead a team of circa 180 accountable for circa 80% of P&L through the following functions:-Product development and management-Service delivery and support-Infrastructure and platforms-Security-Business operations, capacity planning etc
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Chief Information OfficerData Action May 2022 - Oct 2022Adelaide, South Australia, AuMember of the senior leadership team accountable for:-Product delivery-Service support-Infrastructure and platforms-Security
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Co-FounderNudge By Design Nov 2019 - PresentBrisbane, Qld, AuNudge By Design is a business and community that arms professionals from business and Government to use applied behavioural science to nudge their customers, employees or citizens into better decisions, and healthier and wealthier lives. -
Chief Technology OfficerStatewide Super Oct 2020 - Apr 2022Wrangler of all things digital, technology, business improvement, security, and change (CIO/CSO/CDO). Success in the role required significant understanding of the business of Statewide, in managing retirement savings, insurance, financial advice and investments across its 100,000 + members.Key achievements during my time with Statewide included:-Sponsoring the completion of a significant insurance remediation project, pre-transition, in less than 60% of the forecast time and 80% of forecast budget, whilst under consistent regulatory oversight and independent review.-Managing the technology, information, security, digital and facilities elements of the merger/transition to HOSTPLUS, including all post migration escrow.-Uplift Portfolio management practices, allowing PMO to deliver reliably, and executive team to make effective decisions about project investment choices.-Establish 3 year Security Strategy and work plan, delivering circa 80% maturity uplift, independently measured against Board endorsed targets within 12 months -Establish a digital function, and lead the re-development of key journeys such as member join, and a shift to native mobile app for members
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PrincipalConfluent.Digital Dec 2016 - Oct 2020Brisbane, Queensland, AuConsulting on Digital, Technology, Security and transformation strategy:-vCDO and vCSO services-Applied digital and technology strategy and cost optimisation through LEAN-Organisational Change Management and Transformation-Governance, Security strategy and regulator engagement -
Partner/Consultant(Suppressed) Nov 2018 - Sep 2020Working in early stage cybersecurity business, predominantly focused on:- Product and business design- Early market engagement and business development- Third party risk reviews- NIST CSFW reviews- CPS234 reviewsCompany name suppressed under NDA
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Executive Director, Digital And Technology (Cio/Cdo/Cso)Public Trustee Of Queensland Apr 2017 - Sep 2019Brisbane, AuAs a member of the Executive Management Team, I led a team of 85 accountable for the strategy, implementation and ongoing support of digital and technology solutions, organisation security and project management. Direct reports: Chief Information OfficerHead of DigitalHead of SecurityHead of PMOHead of OCM -
Member: Standing Advisory Panel For Electronic CommerceAssociation Of Superannuation Funds Of Australia (Asfa) Jun 2013 - Dec 2016Sydney, Nsw, AuASFA is the pre-eminent industry body for Superannuation. I took a vocal role on the panel, to ensure the industry is well prepared for the opportunities and challenges that come with eBusiness, with a particular focus on ensuring ongoing consumer trust through robust security withouth sacrificing customer experience. -
Head Of Technology Strategy (Shared Practice) And Chief Security Officer (Cso)Sunsuper Dec 2010 - Dec 2016Milton, Queensland, AuI commenced with the group as Head of IT for Precision Administration Services, managing the platform exit for existing clients, and assisting with the integration of PAS into the Sunsuper business. I then transitioned into a Multi-disciplinary role in what is now one of Australia's largest pension funds, with key roles leading digital, technology and security transformation over 7 years, included time as:- Head of Shared Practice (included technology and digital strategy, technology business partner to fund investment team, board and industry engagement, emerging technology assessment, direct liaison with regulators over 6 year period, including cloud assessment and migration).- Chief Security Officer (inc BCP) (included full organisational accountability for Business Continuity SPS232, and Security Prudential Guidance)- Head of Procurement (included full organisational accountability for Outsourcing Standard SPS231 and sourcing generally (non-technology)-Head of IT (Precision Administration Services)Member: All Finance ForumFederal Treasury Working Group for Blockchain and Distributed Ledger TechnologiesSpeakerASFA 2016 Conference: Blockchain and impact on SuperannuationAt different times, also:- Head of IST Operations- Head of Architecture- Head of Software Development -
DirectorCycling Queensland Jul 2014 - Mar 2016Chandler, Qld, AuThe vision of Cycling Queensland is to be the peak body for cycling across Queensland. This vision is supported by the CQ Mission 'to build collaborative relationships with our members and stakeholders that promotes professionalism, fosters open and honest engagement and ensures ongoing improvement of our sport and cycling for all' -
Head Of TechnologyPrecision Adminstration Services Oct 2009 - Dec 2010AuPrecision Administration Services was an Administration and Systems provider to a number of Australian Superannuation/Pension funds, that was subsequently acquired by its largest client, Sunsuper. My role was managing the providers digital and technology capability including B2B and B2C assets. The role was primarily focused on the migration of clients from the PAS Platform to other providers, and the integration of technology teams into the Sunsuper business. -
Project ManagerOptus Business Services May 2009 - Sep 2009Macquarie Park, Nsw, AuComplete the implementation of enterprise customer service management platform. -
Global Process Design And Improvement ConsultantRio Tinto Oct 2007 - Mar 2009London, Greater London, GbCovering the global shared services business Including EMEA and ASEAN, leadership of key projects using LEAN methods and provision strategic advice to executive management on implementation of customer services, security, digital transformation, organisational change management, business process across multiple service lines including Employee Services, Finance (AP, Management accounting, working capital management), Technology and Facilities. -
Apac Service Delivery ManagerRio Tinto Mar 2005 - Oct 2007London, Greater London, GbManage the frontline service delivery processes for Rio Tinto businesses in eastern and central Australia and New Zealand, including managing support for broader ASEAN offices, consisting of approximately 8,000-10,000 end users and a multidisciplinary team of approximately 50-90 staff. I also built and managed a global 'follow the sun' service desk for the organisation with circa 200 staff servicing over 100,000 staff across four regions.Key focuses included:- Client on boarding, front line support and service management - Global IAM and RBA consolidation - LEAN based performance improvement- Establishing digital servicing capability- Managing customer contact and establishing global contact centre
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Enterprise Account ManagerWebcentral Sep 2004 - Mar 2005Melbourne, Victoria, AuDesign, account and relationship management and pre-sales for Digital, eBusiness services for enterprise scale clients including FlightCentre, NAB, Electrolux, and others -
Digital And Technology ManagementKleenmaid Pty Ltd Nov 2000 - Sep 2004AuReporting mostly to the CFO and managing predominantly outsourced technology functions. During this period a majority of Technology Services including customer and partner facing digital platforms, eBusiness, security, general technology management and later all infrastructure management were managed via outsourcing agreements with a number of integration partners. I worked with the Services Manager to collectively design and manage these services and relationships and provide strategic advice to the CFO. A key part of the role was partnering with key business functions, particularly customer service and marketing, to develop and deploy digital and technology based services including corporate websites, extranets and direct communications programs. -
ConsultantAccess Data Feb 2000 - Nov 2000Provision of business and technology consulting to multiple SME clients across SE Qld with a particular focus on the configuration and management of SME accounting systems.
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Soldier (6Rar)Australian Army Feb 1996 - Apr 2000Canberra, AuRiflemanProject supportBase systems administrationGeneral duties
David Cook Mba, Bbus (Dist), Gaicd Skills
David Cook Mba, Bbus (Dist), Gaicd Education Details
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Qut (Queensland University Of Technology)International Business (Asia Focus) -
Australian Institute Of Company DirectorsDirectorship
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Agsm @ Unsw Business SchoolOperational Leadership Development Program
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University Of Southern QueenslandManagement
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Sasin - Bangkok Business ChallengeSasin Business Challenge (Venture Capital)
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Australian Institute Of ManagementCapital Project Management
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Sai GlobalLean Six Sigma Green Belt
Frequently Asked Questions about David Cook Mba, Bbus (Dist), Gaicd
What company does David Cook Mba, Bbus (Dist), Gaicd work for?
David Cook Mba, Bbus (Dist), Gaicd works for Data Action
What is David Cook Mba, Bbus (Dist), Gaicd's role at the current company?
David Cook Mba, Bbus (Dist), Gaicd's current role is General Manager, Operations and Technology.
What is David Cook Mba, Bbus (Dist), Gaicd's email address?
David Cook Mba, Bbus (Dist), Gaicd's email address is da****@****.gov.au
What schools did David Cook Mba, Bbus (Dist), Gaicd attend?
David Cook Mba, Bbus (Dist), Gaicd attended Qut (Queensland University Of Technology), Australian Institute Of Company Directors, Agsm @ Unsw Business School, University Of Southern Queensland, Sasin - Bangkok Business Challenge, Australian Institute Of Management, Sai Global.
What are some of David Cook Mba, Bbus (Dist), Gaicd's interests?
David Cook Mba, Bbus (Dist), Gaicd has interest in Politics, Science And Technology, Economic Empowerment, Health.
What skills is David Cook Mba, Bbus (Dist), Gaicd known for?
David Cook Mba, Bbus (Dist), Gaicd has skills like Leadership, Six Sigma, It Strategy, Presentation Skills, Diversity And Inclusion, Information Technology, Capital Budgeting, Social Media, Stakeholder Management, Business Transformation, Public Speaking, Lean Process Improvement.
Who are David Cook Mba, Bbus (Dist), Gaicd's colleagues?
David Cook Mba, Bbus (Dist), Gaicd's colleagues are Lucy Nguyen, Cesar V., Drew H., Vinita Jain, Dianne Harrelson, Claudia Norton-Foley, Piet Zitter.
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