David Wrigley Email & Phone Number

Reading, United Kingdom

Performing police duties; preventing crime and disorder, dealing with members of the public.

Reading, United Kingdom

Managing a team of 20+ people, identifying training requirements, maintaining morale and where necessary implementing disciplinary procedures.Impeccable customer service, managing complaints to a successful outcome and maintaining the highest regional mystery shopper KPIs.Instrumental in increasing sales to c.£35k per week whilst also increasing profit margins.Being highly organised and able to prioritise duties according to time constraints and importance.Working well as part of a management team in an extremely busy environment, with excellent communication being essential.Various administrative responsibilities.

Jinzhou, Liaoning, China

I taught upwards of 500 students oral English at respected provincial universityPrepared them for intensive CET & TEM English testsI actively studied Chinese languageTravelled extensively through ChinaClear oral communication and presentation skills. Improved cultural awarenessProblem solving abilities

Organisation of meetings, international tele- and video conferences for internal and external clientsAdministration of access to secure databases and physical security systemsControl of office expenditure on peripheralsExperienced and efficient use of programmes such as MS Word, Excel, Powerpoint, Lotus Notes, Oracle Financial and others.Maintenance of executive diariesDealing with invoicing and basic accounting duties

House of Fraser Department Store The Parade, Leamington Spa, CV32 4DA Customer service, achieved 100% customer service ratings by external agents.Purchase and sales ledger responsibilities, with experience of Oracle Financial and Mercatus stock control system.Banking store takings and inventory maintenanceManagement of switchboardQualified First-Aider, dealing with numerous varied incidentsWhilst at university and college, I was employed in various customer service and administrative positions, including retail, local government and financial services, in order to support myself financially throughout my studies.

Msc Chinese Language, Business & International Relations, Chinese Language, Business & International Relations

Intermediate spoken Mandarin and written Simplified Chinese at one of Europe's leading schools of East Asian studies Study of Chinese.

Intensive Intermediate Chinese Language, Chinese Language

Intensive 4 hour a day study of oral and written Chinese at the world's pre-eminent centre of Chinese language education Studies funded.

Ba Hons Ancient History & Classical Archaeology, Ancient History

Including archaeological excavations at the Roman city of Calleva Atrebatum, Silchester, Hants, with the University of Reading.

Education record

A Levels including Mathematics & Statistics Grade A Reading Grammar School, Reading, Berks