Direct all production, service, IT, and supply chain operations for 5 plants and 8 distribution centers in the Mid-Atlantic, Northeast US, Texas, and Florida servicing over 11,000 customer locationso Developed and implemented the company’s customer delight strategy and created metrics to accelerate performanceo Reduced company operating cost and beat revenue performance to deliver direct contribution of $2.5MM better than budget in the first full year by an improved focus on accountability and continuous improvemento Improved customer delight scores (Net Promoter Score) from 63% to 76% by developing and executing a focused customer service strategyo Reduced vehicle incidents 62% and recordable injuries 45% through the implementation of a comprehensive safety program based on OSHA VPP principles, defensive driving training, and behavior-based safety systemso Improved internal delivery measures from 55% to over 95% through improved accountability, production/labor planning, and process standardization o Completed successful acquisition and integration of 3 companies and opened branches in 7 new markets

Directed all manufacturing and distribution of consumer products in Florida and the Caribbean (Orlando, FL and Kingston, JA manufacturing sites; Winter Haven, FL distribution center and transportation systems)o Reduced site costs by 10.1% in Orlando (Manufacturing) and 6.9% in Winter Haven (Distribution) by improving equipment reliability, reducing changeover times, and driving efficiency improvements through Lean tools and Six Sigma projects. Achieved Lean and Six Sigma savings of over $1.7MMo Achieved full year with zero OSHA recordable injuries at both Florida sites by implementing behavioral based safety systems and extensive audit programso Achieved over 99% service levels despite 25% increase in sales by proactive capacity planning, implementing a pull scheduling system, and optimizing batch sizeso Improved Employee Satisfaction Survey results at all sites by transforming the culture through open communication, employee engagement, and extensive community outreach activitieso Successfully integrated acquisition by formula scale-up, distribution consolidation, and capacity rationalization, increasing service levels from 75% to over 99%

Directed all Applicator Operations in North America including Portland, OR and Crisfield, MD manufacturing sites o Improved overall efficiency by 45% and improved Crisfield service levels from low point of 69.9% (June 2010) to 99.6% (January 2011) by overhauling staff, implementing comprehensive training and preventative maintenance programs, and delivering Six Sigma and Lean project savings of over $2.0MMo Achieved OSHA VPP Star recertification at both sites by initiating employee led safety committees and leveraging best safety practiceso Reduced customer complaints by over 10% annually by standardizing quality procedures and manufacturing processes across both sites, and creating visual standards and an Applicator Quality Manualo Improved Employee Satisfaction Survey results at both sites by developing an internal leadership develop program, driving a culture of open communication, and developing extensive community outreach programs

Led all site operations including manufacturing, packaging, and distribution of >10MM gallons of wood care products (Minwax, Duraseal, Formby’s)o Beat budget by >20%, achieved best service results in Division, had zero recalls, and a 16% reduction in distressed batches, and achieved all performance goals in consecutive years by driving a Continuous Improvement program that included 5S, Predictive Maintenance, Six Sigma projects, and Kaizen eventso Achieved OSHA VPP Star recertification, won Corporate Excellence in Safety Award, and surpassed 23 months without an OSHA recordable injury by developing a comprehensive environmental, health, and safety system that included an extensive audit program, upgraded lockout/tagout, and best practices leveraged from other siteso Improved Employee Satisfaction Survey results at site by driving extensive community involvement and introducing an employee wellness program