David R. Email & Phone Number

Phoenix, AZ, US

Woonsocket, RI, US

• As the leader of our Program/Project Management Office (PMO) in the Pharmacy Services Finance Innovation and Value Enablement team, I drive strategy and execution through the establishment of Objectives and Key.
• PMO Strategy: Spearheaded the establishment of a dynamic PMO with a 90% project success rate within the Pharmacy Services Finance Innovation and Value Enablement organization.
• Business Case Expertise: Crafted business cases resulting in the identification of strategic value across initiatives.
• Cross-Functional Influence: Collaborated with the broader executive team to align cross-organization resource plans. Aligned resource allocation, optimizing utilization, and achieving 20% efficiency gains.
• Stakeholder Engagement: Presented solution proposals to executive management, securing buy-in and support throughout the project lifecycle. Presented solution proposals, gaining 100% executive buy-in for critical.
• Resource Allocation: Simultaneously oversaw multiple project pipelines, intervening when timelines, risks, or costs deviated. Successfully managed 5 concurrent project pipelines, ensuring timely delivery.

Woonsocket, RI, US

• Architected PBM Finance business processes that enabled the business line to innovate, grow, and continuously improve. Govern and manage the design and redesign of business process architecture for the PBM Finance.
• Process Innovation: Designed agile business processes, driving innovation, growth, and continuous improvement. Implemented a new project management tool, with 80% adoption within the first month.
• Governance Leadership: Managed process architecture evolution, ensuring alignment with strategic initiatives for capital planning and business case development by establishing key framework and leveraging enterprise.
• Cross-Functional Integration: Seamlessly connected PBM Enterprise and PBM Finance processes that resulted in how Underwriting could streamline how a key activity is calculated with the reduction of 15% manual processes.
• Project Management: Oversaw multiple deliverables, modernizing key financial programs that contributed to $50M in EBIT.
• Effective capital planning of $35M to deliver long-term business success and financial stability for the Finance organization and ensuring a less than 3% variance (achieving 1%) of planned spend.

Woonsocket, RI, US

• Managed and oversaw high-priority escalated cases by organizing, driving, documenting, reporting, and ensuring urgent resolution of issues supported by the Client Service Center. Worked in tandem with C-level.
• Collaboration with C-Level Stakeholders: Engaged in weekly strategy sessions with multiple C-level executives and subject matter experts across functional areas to prioritize and manage escalations effectively with 90%.
• Tools and Dashboards: Developed support tools, dashboards, and reports, enhancing project velocity and resilience. Achieved a 90% adoption rate within the first month of launching dashboard reporting through.
• Proactive Issue Recognition: Identified potential issues warranting escalation to the Operations Reliability Committee (ORC). Establishment of early warning indicators related to process degradation within 24 hours of.
• Proposed systematic process improvements that resulted in the reduction of cycle time by 10%.
• Root Cause Analysis: Engaged business unit leaders to uncover root causes using 5-why methodology with 1-to-3-calendar day completion dependent on complexity.

Woonsocket, RI, US

• Orchestrated Medicaid encounter project life cycles across 8 states.
• Alignment Assurance: Ensured IT, business, marketing, and program implementations adhered to CVS Caremark requirements to support client state Medicaid requirements.
• Client Education and Workshops: Support business to provided initial client education, fostering understanding and collaboration at on-site workshops for state-specific projects.
• Cross-Functional Coordination: Collaborated closely with IT, introducing customer options and validating viability by establishing data collection tools and supporting the defining of encounter requirements.
• Client-Centric Approach: Partnered with operational, sales, and product management teams to enhance the client experience through streamlined processes using six sigma methodologies.

San Francisco, CA, US

• Recruited to manage 3 large-scale projects valued at $40M+ by planning, executing, and evaluating project performance related to timelines, budgets, and contractual obligations. Reported to the VP of Projects and led.
• Managed and oversaw 3 large-scale projects: $17 Million EV Infrastructure Deployment for the California Energy Commission; $2.1 Million Bay Area Air Quality Management Grant; and a $70,000 South Coast Air Quality.
• Represented the company to regulatory agencies on matters pertaining to awards and contracts, approvals, permitting, Davis-Bacon Wages, and data collection.
• Liaised with regional and state agencies and local utilities to identify and provide warning on regulative changes.
• Managed and coordinated proposals, grants, and projects; prepared and prioritized proposals, set priorities for funding, and defined and examined compliance requirements for grant awards, RFPs, and existing contracts.
• Led cross-functional teams through project life cycle by managing projects using PMP standards and Scrum methodologies.

Phoenix, Arizona, US

Performed essential administrative tasks to support the efficient operation of programs that provide temporary assistance to the citizens of Arizona. Administrative Duties:- Data Entry: Accurately input and manage data related to program participants, eligibility, and benefits.- Document Processing: Handle paperwork, forms, and correspondence efficiently..

Master Of Arts (Ma), English And Technical Communication

Bachelor Of Science (Bs), Political Science

Bachelor Of Science - Bs, Political Science And Government