David Rubino Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

As a product manager on the Firefox Desktop team I've been privileged to work on several areas of the Firefox user experience, including installation, integration with Windows features and settings, and cross-device experiences.

Redmond, Washington, Us

I defined and drove product vision, strategy, and roadmap for the browser team. In addition to developing user stories to communicate product specifications and functionality, I collaborated with cross-functional teams, including design, engineering, marketing, and customer support, to identify user needs and prioritize features. I designed and iteratively improved a customer engagement strategy, led user testing and user research to refine UI/UX and address usability issues, and established and tracked key performance indicators (KPIs). KEY ACHIEVEMENTS► Enabled reliable testing of the new, cross-platform Microsoft Edge browser with over 2M downloads in the first three months and 200K engaged users during the year before public release by creating the Microsoft Edge Insider Program. ► Ensured a successful product launch for Edge by noting that the product download experience had not been planned for and proactively building a plan, which was repurposed a year later for the public launch and saved 100 hours of PM time.► Quickly mitigated risk of audit or government action by bringing the Microsoft Edge developer website into compliance with Microsoft standards and readying it for key features supporting Microsoft Edge and the web developer community.► Allowed early customer feedback to be built into processes and toolsets from the beginning of the new Edge implementation in 2015 by volunteering to develop a customer engagement strategy, which the browser team lacked.

Redmond, Washington, Us

I held accountability for end-to-end test strategy and execution for many key areas of Internet Explorer over multiple releases. I led both manual testing and test automation for features and engaged in quality improvement initiatives addressing areas across the product. I also provided guidance to junior program managers (PMs) and developers. KEY ACHIEVEMENTS► Prevented defects and saved time by leading the team’s first use of shift-left testing throughout the product design process for Internet Explorer 10, which was regarded as an overall success. ► Alleviated the need for additional management resources by leading a feature crew during the development of IE 10. Mentored both PM and developer counterparts in their roles while leading communication and decision-making. ► Laid the groundwork for a successful first release of the Surface device by representing the IE team to ensure open lines of communication with the corporate-level team and run the test automation suite on the new device while it was still secret.► Achieved an above-average number of fixed bugs, among leaders of the team. Became known as a testing expert and took on additional mentoring responsibilities.

Redmond, Washington, Us

owned test strategy and execution for various key areas of Windows Explorer over several releases, provided both manual testing and test automation for features, and engaged in initiatives to improve quality across the product.KEY ACHIEVEMENTS► Recorded nearly 900 fixed bugs in Windows 7 – the second-highest number in the entire Windows division of hundreds of testers. Earned a “Gold Star” from Microsoft for contributing to the Windows 7 reputation for overall quality. ► Resolved difficulty organizing and using the variety of test data files needed to test Windows Desktop Search and its indexer by creating and implementing a test data tool that was later incorporated into the core set of test support tools. ► Prepared for the Windows 8 product cycle by creating test planning documentation and training for the Windows Division.

Seattle, Wa, Us

I tested and contributed to the development of multiple line-of-business applications used for claims handling.KEY ACHIEVEMENTS► Ensured Sarbanes-Oxley (SOX) compliance for all layers of the claims system, including IBM mainframe, DB2 relational database, client/server applications and web applications by leading a team of QA Analysts in an 18-month project.► Improved bug tracking capability by designing and implementing a new web-based tool used by the claims system team as well as other IT teams.

I tested websites and backend systems related to the automotive industry.

Redmond, Washington, Us

I developed manual and automated tests for several existing and new Microsoft Word features.

Us

I provided testing and customer support for the company’s portfolio of utility software.