David Salmond Email & Phone Number

United Kingdom

Greater Aberdeen Area

• Managing multiple authentic, collaborative cross-sector projects engaging a variety of stakeholders • Supporting the development of high-quality community connected learning; working alongside school leaders and teachers to identify community and industry partners that will bring real world context to curriculum content• Recruiting & coordinating project partners to maximise context & relevance for students

Maintained, and increased portfolio of 450+ high net worth clients across North-East Scotland resulting in their financial & personal goals being met, through a tailored service offering. Built strong relationships & trust with a diverse client base, through regular meaningful contact, leading to increased productivity.• Business acquisition through referral business, KBI introductions, and promotion of proposition• Client retention through provision of excellent customer service and expectation management• Event hosting, organisation & management to enhance Premier Banking Experience• Highest Net Promoter Score of all peers in region• Pro-actively identified customer opportunities through effective questioning techniques• Rapid response to high volumes of customer queries• Regular development of & liaison with KBI network to ensure steady flow of new prospective clients• Represented Barclays at networking events and exhibitions• Responsible for highlighting and showcasing colleague success across whole of Scotland• Selected as event host at London 02 Arena for ATP Tour Tennis Finals• Staff motivation, development & engagement• Worked closely & effectively with internal stakeholders for a seamless client experience• Year on year portfolio growth across all major product lines (Mortgages, Savings & Lending)

Aberdeen, United Kingdom

Responsible for assisting customers in busy city centre branch on both a pre-booked appointment, and ‘walk- in’ basis. Also responsible for ensuring branch was presentable, engaging and well maintained with relevant material.• Client interviewing & effective use of questioning techniques to ascertain customer needs• Diary & time management to ensure exceptional customer experience from start to finish• Ensured up to date knowledge of ever-changing product lines• Exceeded sales targets across product range• Upheld company image, reputation and brought the Barclays 'Values' to life

Santa Marta, Magdalena Department, Colombia

*Sabbatical*Participation in an English Teaching Fellowship (ETF) program which aims to strengthen the bilingualism strategy of Colombia’s government through the participation of international fellows who travel to Colombia with the purpose of developing and jointly implementing high-quality impactful and innovative strategies, programs, and projects to improve the level of bilingualism among students and instructors.The program is in response to the Colombian government’s goal to integrate English education for all by 2020 and recognising the importance of the English language as key to the country’s development and success in today’s global world. The Colombian Ministry of Education has launched this bilingualism initiative in conjunction with non-profit organisations Volunteers Colombia and Heart For Change.

Aberdeen, United Kingdom

Responsible for the day-to-day operations of a car rental branch including managing vehicle fleet and management of sales team. Transformed loss making branch into profitable one which resulted in being ranked best UK branch in successive months. Ability to prioritise workload and make quick, on the spot, operational judgements, in addition to increasing staff morale, was key to success

Aberdeen, United Kingdom

Initially, a twelve-month placement as part of third year of university degree followed by working part time whilst in final year at Robert Gordon University. Whilst on placement, management trainee programme completed, meaning management positions could be applied for on graduation. High levels of customer care and sales skills developed resulting in being ranked 4th out of 162 employees for sales efforts. Also responsible for creation of various new corporate accounts through pro-active lead generation.

Bachelor Of Arts (Ba Hons), Management And Marketing

Education record