- Responsible for managing the strategy, planning, execution and analyzing of web, direct mail and social marketing for service-based business clients- Worked with DOPE Marketing and DMN8 Marketing to help businesses reach target customers through EDDM, direct mail, ringless voicemails, Neighborhood Blitz, handwritten mail campaigns and more- Identified opportunities to acquire, retain, and reactivate customers via direct mail - Demonstrated success in measuring results, setting and surpass KPI targets

Founder, owner and operator of commercial and residential pressure washing company serving the Intown and metro Atlanta area. Founded in 2018 with a small personal investment and built into a company with half a million in revenue within 2 years- Led recruitment, hiring, training and management of over 20 employees- Developed unique monthly residential subscription service to increase sales and make revenue from a typically seasonal business more predictable - Trained sales and customer service staff to increase profitability and address customer concerns efficiently- Maintained consistent profit over time without taking on company debt- Managed P&L, tax and compliance, invoicing and billing- Performed market analysis to create a strong brand that resonated with target customer- Leveraged strong brand awareness and loyalty to maintain company profitability during COVID-19- Achieved mastery in House Call Pro CRM and trained staff on CRM and other company systems- Planned and oversaw print and digital marketing- Excellent customer management and service training - Worked with business broker in 2021 to sell company for profit

Supervise the distribution of commoditiesCoordinate with and oversee vendors to ensure proper deliveries and payment Responsible for arranging equipment maintenanceDay to day operations of CenterManage employees and employee schedulesCoordinate with night shift to ensure seamless operationsDemonstrates flexibility, knowledge and adaptability in working with multiple teams and mastering a variety of equipment

Developed a culture and environment in poor performing locations to ensure both short term and long term growth through proper recruiting, coaching, and, ultimately, the maturation of service oriented sales representatives to leadership roles.

To build and develop multiple sales teams that exceeded sales targets consistently. To do this I focused on the guest process and coached teams to focus on serving and not selling. Thus creating an environment conducive to a high sales volume and long term repeat business.