Assisting companies achieve efficiency gains and cost savings through integration of suppliers, carriers, websites and other systems, as well as analysis of the entire supply chain and operational processes to optimise flow of product at minimal cost.

Implementation of Hai Pick robots and design and fit out of new customer fulfilment centre. Redesign of processes within operations.

Providing warehouse and transport solutions and great customer experience.

StarTrack are your one-stop warehouse, packing and delivery service and are able to handle all 3rd Party Logistics (3PL) across Australia.Key Responsibilities• Primary purpose of the role was to successful manage the warehouse operations group of our StarTrack 3PL business unit based across Australia• Leading and management of our internal supply chain and logistics operations team• Recruitment, retention and continued learning and development and support of a large scale operations team including the conducting of annual staff appraisals and performance management meetings when required• Design, development and implementation of innovative business solutions to a portfolio of new business and existing business client base• Successfully turning around our service levels to be the highest in the business at 99%, an area which was previously failing before my tenure in this role• Gained significant commercial growth in the e-commerce sector through my commitment and passion towards driving change across the operations arm• Involved in the overall future growth strategy plan meetings for the operations business, driving change and increasing our profit revenue both in the short-term and long-term• Responsibilities included all business operations and operational safety, management of our warehouse facilities, HR recruitment and overall succession planning of my team• Implementation of successful continuous improvement plans and the, planning of internal inventory and new business systems and processes for the warehouse operations arm• Engaging with multiple business stakeholders, suppliers and vendors • Creating new company policies and streamlined business procedures to save cost and time• Simplified the Warehouse Operations business structure, layout, team and the management of business hours each week.

Key Responsibilities• Primary purpose of my role was to take ownership of the entire integration for Star Track Express, Australia’s leading freight supply company, reporting to the Director of IT• Working across multiple business units, such as airline, freight, road, rail and special services• Engaging with multiple business stakeholders and key clients • Successful management and leadership of a team of 6 employees and additional leadership and management of multiple sub-contractors on site for project based work• Design, development and implementation of innovative and effective new business customer solutions and products focussing on driving customer interaction across our IT systems, websites etc.• Defining and developing supply chain solutions and successfully implementing these solutions from concept to handover and training• Leading and managing a variety of strategy meetings with our existing leadership teams and business stakeholders to ensure growth and profit for the future of our business• Recruitment and retention of new hires into the team ensuring employee retention and continued professional development of my team and skillset• Successfully we converted a dysfunctional business unit to the shining light of the Star Track Express business offering by increasing our overall customer service and satisfaction levels • Program management of the successful delivery of multiple projects at any given time, including scope of works, management of KPI’s, SLA’s and key milestones and deliverables• Leading the project delivery teams to delivery each project on time and in budget with a focus of quality at all times• Championing change management and process improvement strategies and business improvement techniques across the team gaining continued business buy in at all times• Driving continuous improvement plans and processes across the business to continually drive growth, reduce cost and improve overall productivity of the sites.

Brightpoint is a leading provider of outsourced professional services solutions in the global Telecommunications wireless and data management industry.Key Responsibilities• Reporting to the GM of Australia the primary purpose of my role was to lead our IT Operations Management and services arm across Asia Pacific and Australia for the group• Dotted line report into the Regional President of the business• Provision of global and strategic input across multiple business stakeholders and clients • Management and leadership of a team of 10 employees at any given time• Recruitment and retention of new hires and skills into my team• Completion of staff appraisals and performance management meetings where required• Delivery of weekly and monthly statistical reports to business stakeholders• Subsequently accountable for our customer service and delivery teams • Managing and scheduling of both local and International suppliers in a timely manner including all direct and indirect material and warehouse management and logistics • Restructured the group culture, team moral and reduced staffing levels to the business • Successfully implemented new business processes and standards to ensure a more efficient and reliable IT Operations team across Asia Pacific.

Cat Media is a pharmaceutical products wholesalers and manufacturing company located in Sydney.Key Responsibilities• Reporting to the Managing Director my the primary purpose of this role was to lead and manage our IT Operations arm for the business • Leading a team of 6 Developers based both onsite and off shore including the recruitment and retention of new hires and skills into my team• Defining group KPI’s, SLA’s and duties and responsibilities in the IT Operations team• Tracking all distribution of materials, goods and supplies to our warehouses and distribution centres across Australia• Monitoring and tracking of our internal IT processes and procedures to be in line with regulations and industry protocols• Improved our internal production systems and processes across multiple countries

Ingram Micro, previously known as Tech Pacific is one of the largest distributors of computer and technology products re-sellers in Australia.July 2000- September 2001IT Manager, 3rd Party LogisticsKey Responsibilities• Reporting to the CIO with a dotted line report to the 3rd Party Logistics Manager my role was to successfully lead and manage our IT group operations for the business• Engaging with multiple suppliers, vendors and re-sellers • General management and leadership of a small team of 3 employees including the support and development of new skills into my team• Managing multiple business external stakeholders needs and expectations at all times• Management and maintenance of the groups IT internal support systems