David H. Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

Riviera Partners is a global driver of innovation, solely focused on placing executive leadership talent in the crucial areas of software engineering, product management, and design in today’s most innovative companies. As the go-to talent partner for leading global tech innovators, venture capitalists, private equity investors, and public companies, Riviera helps people and companies reach their fullest potential. Riviera is the best-in-class recruiting firm in Silicon Valley and beyond, with boots on the ground in major tech hubs internationally.The Riviera Difference:Specialized and focused - Riviera is the #1 search firm for engineering, product, and design talent.Breadth and depth of talent network - We have access to an extensive, active, and engaged candidate pool. They know us, and we know them.Insight - We are people-led and data-driven. We arm our seasoned, focused team with 20+ years of cumulative data that allows us to predict the best match and drive successful outcomes.Defining the modern era of executive recruiting - Riviera is defining the modern era of executive search. By combining deep recruiting expertise and innovative AI / ML technology, Riviera matches exceptional talent with transformative companies to drive value creation.

San Francisco, Ca, Us

San Francisco, Ca, Us

Mountain View, Ca, Us

● Utilizing tool enhancement to streamline work in order to cut down a 5-day process to a 10-minute operational task and increase process efficiency up to 93% for all studio metadata ● Day to day workflow activity with studio meta data ranging between 5000 to 20,000 shows per batch ● Conduct urgent, time-sensitive investigations of quality issues to determine root cause and recommend corrective action● Daily communications with Global team to address inquires and troubleshoot issues as well as ensure partner intended updates within provided SLAs● Partnering cross-functionally with Technical and BI Teams regarding open issues with meta data

Mountain View, Ca, Us

● Worked in a fast-paced environment and maintained quality of work under tight deadlines● Packaged and ingested video, metadata, and artwork deliveries from partners for their post-production houses ● Technical support for TV process issues needing strong expertise and knowledge of EMA spec ● Triaged troubleshooting concerns by working cross-functionally with account managers and video QA teams

Mountain View, Ca, Us

● Applied and maintained consistency with content standards to improve user experience● Partnered with cross-functional teams to improve Community Standards enforcement, quality, reporting and tools● Identified potentially harmful apps throughout Google Play Apps Store through strict QA testing ● Managed and responded to escalations from internal and external teams within designated service levels● Top Performer with SLA metrics in the top 99% with an error rate of less than 1%