Leading Talent & Org. Development, Employee Experience, HR Tech & Analytics, Total Rewards, and HR Operations at Tinuiti.

Learning and organizational development lead. Interim HR Operations lead.

Global Performance Development lead for ServiceNow. - Led the full redesign of ServiceNow's performance management and development philosophy, approach, enablement, policies, management, and strategy. Including integration with existing processes (compensation and reward, performance improvement, legal, company values) and technology build through WorkDay.- Business owner and sme for the build and launch of in-house Now platform performance tools including Growth Conversations, Anytime Feedback, Goal Setting, and Development Plans.- Designed and deployed a company-wide 360 feedback process aligned to internal leadership expectations and values.- Hired and grew a high performing performance team based in 4 countries.- Led the HR adoption of an HR product mindset in collaboration with the Digital Technologies team.- Consulted for the external product team on Employee Growth and Development tools.

Global head of learning, organizational development, hr technology and people analytics at DoubleVerify.Built the l&od, hr operations, and hr tech org at DV. Supported the establishment of a DEI&B team. Helped with the transition from private to public through the 2021 IPO.

Head of global learning and org. development at DoubleVerify with oversight of areas including onboarding, performance management, coaching, leadership and management development, instructional design / elearning, knowledge management, skills development, employee engagement, dei, people analytics, HR Tech, and career architecture.

Achievements:- Led the design and launch of R/GA University as an external business.- Directed, managed, and grew the global L&D and People Analytics functions..- Developed and implemented a POV and strategy for learning in the modern organization.- Championed a move towards actionable data insights and business intelligence within the hr team to better support global business stakeholders.- Partnered with senior global executives to design, develop, and implement global department-level learning curricula across a number of disciplines.- Partnered with the Global Chief HR Officer on multiple organizational development initiatives including an annual executive talent review and succession plan, a High Priority Objective model for global offices, a global engagement survey, a succession plan framework, and leadership development programs.- Created and rolled out a template and process to educate and support global HR talent better aligning and measuring HR against business objectives.- Managed content development, stakeholder buy in, and global roll out of an agile development education program.- Led the development, roll out, and measurement of a scalable, culturally aligned mentorship program.- Partnered with client teams to develop and deliver client education programs.- Acted as a consultant to the global HR team on Learning & Development, and as a Learning / Educational SME to business stakeholders.- Partnered with senior executives to build, host, and measure department and leadership offsites.- Partnered on multiple Diversity & Inclusion initiatives across the US region, including implicit bias education, metrics, and business resource groups.

Achievements:- Designed, developed, and implemented a global learning architecture for a rapidly expanding, complex organization - including vision, philosophy, accountabilities, tools, and processes.- Led design and development of multiple digital platforms to support learning and business goals - including custom-built Wordpress LMS, business development & onboarding tools, efficiency and engagement platforms, global tracking and sharing platforms.- Collaborated with global business partners to build, market, and embed a learning & development brand, and ensure consistent quality of content.- Established and built relationships with key global business stakeholders to design, develop, deliver and evaluate a wide range of blended curricula across multiple craft disciplines and levels.- Used knowledge of learning theory and technology to introduce cutting edge learning methodologies into organizational workflow - CMS, mobile learning, social learning platforms, web tools.- Collaborated on development and global roll out of an evolving, blended, data driven, Management Development program.- Implemented, managed, and grew the learning & development department's social media presence, promoting culture, engagement, and integration.

Achievements:- Designed, developed and implemented a series of digital learning environments across multiple platforms - include web, LAMS, wiki, Sakai, and Drupal.- Project managed multiple web and educational technology initiatives across multiple grants and departments.- Leveraged various media formats to craft and deliver high quality learning content - including video, audio, and web.- Co-developed and consulted on a series of blended learning / flipped classroom medical school classes, utilizing online content, social learning, and in-person workshops.- Contributed to multiple research grants and publications as a subject matter expert on educational theory and technology.Specialties:- Web design & development - usability, interface design, front-end development and information architecture- CMS customization and management - Wordpress, Drupal, Sakai, .LRN, LAMS- Learning theory and instructional design consultation to faculty and researchers- SME partnership with faculty, doctors, and researchers for course design and grant writing

- English Language Teacher in Moscow, Russia

- Regional Training and Support Officer in the United Kingdom- Delivery of classroom-based and on-the-job training- Design & development of educational materials to support best practices and consistency- New restaurant openings including recruitment, process, and training- Coaching and mentoring

- Chef (promoted to head chef) in multiple restaurant locations in Scotland. Responsible for kitchen management, training, food delivery, quality control, and health + safety.