David K Gray Ii Email & Phone Number

Kansas City, Missouri Area

Responsible for assisting insureds with an accurate inventory of personal property loss. By coordinating with insurance adjusters, restoration companies and others in a timely manner I help insureds recover from devastating events including fire, water, and natural disaster destruction. Required skills include:- Attention to Detail- Accuracy- Excellent communication skills : personal & electronic correspondence- Building personal relationships- Conflict resolution- Time management

Lees Summit, Mo

Oversaw retail sales operations of products to customers on site at tournaments and other youth sporting events. Responsibilities include:- Identifying and coordinating tournaments and events to attend. - Developing relationships with tournament/event directors.- Set up and take down of event space- Inventory management- Reporting sales numbers- Training retail staff

Blue Springs, Mo

Developed strategic relationships and negotiated product acquisitions resulting in growing revenues from $3.5 Million to $4.6 Million within 2-years including increasing one category sales by over 4000%. - Day-to-day supervision of the WND SuperStore operations- Responsible for driving revenue through online acquisition marketing, site merchandising, site optimization, promotions, email campaigns, experimentation, personalization and content management.- Developing and executing marketing and promotional plans to increase and accelerate store sales.

American Fork,Ut

Developed and refined operation systems and best practices. Documented policy’s and procedures. Defined store manager roles and manager training process. Managed seven locations and forty employees. Shop managers reported directly to me. Implemented technology upgrades, instrumental in company expansion and increased revenues by 20%. Completed consulting role by having Craig Cut’s ready to start franchising.

American Fork, Utah

Oversaw online and retail chain of two locations. Increased online sales by $30K/m by identifying top sellers and increasing product turns. Implemented online inventory management system to reduce operational costs by $100K. Saved $80,000 to be used on high turn SKU’s by decreasing operating expenses both online and in store. Returned overstock and under performing product to manufactures.

Vancouver, Washington

Responsible for negotiating favorable purchasing agreements with over 50 major and independent movie studios including 20th Century Fox, Anchor Bay and Gaiam. Increasing inventory titles from 25 to over 1400. Successfully ensured competitive pricing while maintaining targeted profit margins in highly competitive online DVD market place. Over saw day-to-day management of shipping/receiving, inventory management and customer support resulted in highest customer rating of any volume seller on both eBay and Amazon. Increased sales from $400 monthly to over $1.5 million within two years. As a result of the tremendous success we sold the company three years after its conception.

Vancouver, Washington

Acquisition and management of two thousand international resorts and hotel affiliate partnerships. Developed automated training program ensuring partner retention resulting in mutual success. • Increased revenues $240K annually, by improving affiliate retention and increased link placement, by creating an automated email program that sent messages welcoming new affiliate partners. The partner program primary revenue source for employer. Hired and trained staff of 15 multi-lingual customer support specialists that assisted resort partners.

Vancouver, Wa

Increased revenue to $3 million through affiliate partner program. Affiliate program increased domain registrations and helped employer rank #7 in domain registration with over 2 million domains. Contributed 2 Million domains registered with company - making it a Top 10 ICANN Registrar. Negotiated premier placement of link on partner web sites. Developed a wide assortment of affiliate links enabling partners to select link cohesive to their web site design and customer needs.

Provo, Utah Area

Coordinated online affiliate marketing efforts, including management of twenty thousand affiliate partners. Increased revenue $160k annually, within a week, by increasing affiliate participation by .implementing direct email marketing campaign to affiliates stressing benefits of affiliate program and financial incentives.Designed online ads to increase high click-through resulting in increased revenues. Company successfully went public in 2006.

Kansas City, Missouri Area

Maintained client relationships with big box retailers Best Buy, CompUSA, Office Depot, Office Max, etc. Managed the Midwest territory including Missouri, Kansas, Oklahoma and Nebraska. Trained retail staffs on software products from MS, IBM and Corel. Assisted retail managers by providing product demonstrations and sales presentations to major clients including school districts and law offices. Preformed in-store product demonstrations to end users to increase sales and inventory turns. Handled in-store merchandizing and POP placement. I successfully secured additional product shelf space (including endcaps) at no additional costs – saving thousands of dollars each month.

Kansas City, Missouri Area

Successfully answered incoming client telephone inquiries including, but not limited to, requests for general account information, concerns related to contributions and withdrawals, how to make changes to an account, product information, and tax questions.Assisted clients with navigation of the automated voice response system when executing financial transactions.Appropriately submitted requests for research and follow-up, as needed, after the initial call.Reviewed and implemented all new communication regarding plan updates and changes.

Bachelors Of Science Web Design & Development

Business Administration And Management, General