David Kiniston, Capm Email & Phone Number

Atlanta Metropolitan Area

ASD.me leverages telehealth technology to provide parents with safe, secure, and HIPAA-compliant autism evaluations. By offering timely remote diagnoses—reducing wait times that can range from 8 months to two years, especially in rural areas—we enable quicker access to Applied Behavior Analysis (ABA) therapy, specialized education curriculums, and.

• I took a purposeful career break to provide essential caregiving assistance to a family member, demonstrating strong personal commitment and honing skills in time management, empathy, and crisis handling.
• Leveraged this period for significant professional growth, completing several high-value certifications:- Certified Associate in Project Management (CAPM) - PMI- Google IT Support Professional Certificate
• Expanded expertise in emerging technologies crucial for modern project management:- Google AI Essentials Certificate- Data Landscape of GenAI for Project Managers (PMI)- Generative AI Overview for Project Managers (PMI)
• Developed a unique perspective on work-life balance and crisis management, valuable assets for future project leadership roles.
• Ready to apply enhanced skills, fresh perspectives, and renewed energy to new project management challenges.

• DeliverHealth is a software, AI, and technology-enabled services company focused on revenue cycle management, clinical documentation, and digital health.
• Led a $2.5M program of 32 healthcare technology projects with 6 global cross-functional teams (120 people), finishing on schedule and reducing operational costs by 50%.
• Led 3 global technical teams to set electronic healthcare record interface requirements, testing, and deployment strategies, reducing customer resource time by 77% (from 13,000 to 3,000 hours).
• Collaborated with over 10,000 stakeholders across various functions, including executive leadership, to complete a project 43% ahead of schedule (from 42 to 24 months).
• Developed and executed end-to-end training program for 4 distinct clinical documentationapplications, spanning 24 months and 750+ users.
• Provided mentorship and strategic guidance to PMO colleagues; promoted to Principal Project Manager within 12 months, outperforming 17 other project managers.

• Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.
• Established comprehensive project processes for Technical Support, improving efficiency andreducing healthcare implementation project completion times by 67% (from 6 to 2 days).
• Led process optimization for the Tech Support team, developed project managementmethodologies, reduced escalations by 25%, and improved healthcare customer satisfaction by28%.
• Directed the successful completion of 280+ healthcare software support projects, ensuringcomprehensive and timely go-live support for healthcare providers and administrative staff.
• Developed, maintained, and presented project dashboards to senior leadership, ensuring visibilityof milestones, challenges, and planned mitigation efforts for technical team projects.

• Webmedx provides clinical documentation software for healthcare providers and offers transcription outsourcing solutions for hospitals and clinics.
• Successfully implemented a comprehensive project management system, introducing new workflows and tools resulting in a 25% reduction in delivery times (from 120 to 90 days).
• Spearheaded hybrid client services and project management strategy for new customer healthcare IT implementations, boosting client satisfaction scores by 35%.
• Balancing internal and external customer needs; launched strategic initiatives and conducted 50+ annual meetings to uncover needs, resulting in $1M annual revenue growth from upsells/referrals.
• Secured 15 successful customer contract renewals, enhancing contract values by an average of 5%, directly contributing to the company's increased revenue stream.