David Klein Email & Phone Number

Boston, Ma, Us

Concord, Ma, Us

ProcessUnity is a leading provider of cloud-based applications for risk management and service delivery management. The company’s comprehensive, scalable, and highly configurable, SaaS platform gives organizations the control to assess, measure, and mitigate risk and to ensure the optimal performance of key business processes.

Stamford, Ct, Us

Reporting to the VP of the line of business, lead global product management team, set product strategy, and create the roadmap for the Digital Transformation product portfolio - empowering companies to evolve Customer Communication Management (CCM) from print to engaging, omnichannel, new media. Responsible for 5 product lines, including home grown and OEM, on-premise and SaaS offerings.

Waltham, Ma, Us

The Invoke patented research platform and approach empowers researchers and executives to uncover immediate, actionable insight and make confident decisions - collapsing cycle times - by combining the best of qualitative and quantitative methods to yield enhanced results.Leveraged by organizations in Market Research, Media and Entertainment, HR, and Higher Education, Invoke's SaaS platform and expert professional services provide online, real time, large scale qualitative and quantitative research "events".I was charged with defining a path for future revenue streams, as well as optimizing its exposure in the marketplace.

Waltham, Ma, Us

As part of the Executive team reporting to the President, I was charged with achieving strategic business results for all product efforts. Portfolio includes SaaS-based multimedia content authoring, delivery and analytics platform, learning management system, iOS and Android apps, and Salesforce.com AppExchange apps.

Waltham, Ma, Us

Waltham, Ma, Us

Focused on building out the latest strategic initiative.

Boston, Ma, Us

Managed the Board of Directors and operations of a volunteer-based non-profit association focused on professional career development and networking.

Boston, Ma, Us

Appointed as Director of Online Community for the renovation of the BPMA website and online community.http:www.bostonproducts.org

Charlestown, Ma, Us

Start-up by founder of Monster.com, Eons was community site inspiring boomers and mature adults to live the biggest life possible. I launched and managed Tributes.com, the business unit focused on online memorials which successfully continued on as a spin-off.

Boston, Massachusetts, Us

To lead the divisional strategies for evolving both eCommerce and textbook-supportive websites. To focus on product definition/business requirements, product development, and market research.Responsible for overseeing functional product design, interface design including navigation and graphic design.Establish strategy for capturing and using customer information for enhancements.Focus on market issues by conducting market research, analyzing competing technologies, talking to adopters and HMCo field personnel. Also facilitating product meetings, discipline strategy meetings, and product management team staff meetings.

Boston, Massachusetts, Us

Promoted to Divisional Product ManagerThe Math department is the largest revenue-generating discipline within the College division - including a single Math author franchise responsible for 10% of the company's net earnings.Key Achievements:- Worked in conjunction with Editorial and Marketing to create plan for Math discipline technologies- Wrote and prioritized all Math discipline business requirements for discipline technology products.- Wrote functional requirements, created storyboards and use cases.- Worked closely with Media Production to meet time-to-market date of Math-specific products- Worked closely with Divisional Product Managers to ensure platforms can meet Math market needs- Organized cross-functional communication regarding requirements, products, schedules and divisional priorities and capabilities.- Assumed dotted-line reporting to Discipline Publisher as primary technolog lead.

Clients:German-based startup with concentration on Human Capital issues- Developing appropriate business model- Adapting business style for interaction with non-German clients- Competitive landscaping Massachusetts Interactive Media Council (MIMC) - Profiling leads for future discussion panelists- Qualifying eBusiness investments of prospective seminar attendees in order to establish minimum standards of operationMonster- Aided Marketing in reporting of consumer conversion analysis- Helped establish appropriate convention marketing material for niche product

Weston, Ma, Us

Responsible for "concept to design" of consumer revenue products created both in-house and through third parties; established site and business focused on skilled & hourly job seekers and non-exempt hiring managers; maintained ongoing overall product improvements.Key Achievements:- Researched, launched, assessed, and maintained niche employment sites targeting varying workforce demographics including: Monster JobMatch, ChiefMonster.com- Analyzed product ROI (revenue, traffic, stickiness, user feedback, general support) and implemented improvements based on analysis- Drafted functional specifications for cross-departmental products- Improved third-party revenue generating partnerships to expand business needs- Developed pricing and marketing strategies for product line roll-out- Communicated and trained cross-functional teams on product message, trends, and product life cycle

Weston, Ma, Us

Promoted to Director, Consumer ProductsBased in London, UK, managed the production and launch of an executive-level, career management internet site for Europe; collaborated efforts with TMP Executive Search and Interactive Agencies throughout 8 European countries.Key Achievements:- Established regional business plan- Created cross-country company integration scheme- Developed cross-divisional support strategy- Formed cross-border advisory board- Managed multi-country team involvement- Modified and redistributed product offering from us sales model- Regionalized, as well as localized facets of a us-based SBU

Weston, Ma, Us

Member of Senior Management team; successfully led the European operational expansion into 5 markets within 1 year. Achieved operational buildup, internal training, consulting, and on-site development. Established start-up companies to gain majority market share.Key Achievements:- Developed and evolved business models for new market development - Performed market entry analysis in order to identify appropriate new markets using key determinants matrix, including internet usage and recruitment marketplace needs - Recruited local managing and sales directors and consulted to establish business plan for the market, based on local information and company formulas/models - Managed a team of project managers to aide new local MDs through process of setting up new business, website, launch and roll-out- Worked in conjunction with European departmental directors to incorporate new European business strategies

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