David Kong

David Kong Email and Phone Number

Phoenix, AZ, US
David Kong's Location
Greater Phoenix Area, United States, United States
David Kong's Contact Details
About David Kong

After almost 18 years as the President and CEO of BWH Hotel Group, one of the world's largest and most diverse hotel companies, David Kong retired at the end of 2021 with a remarkable legacy of hospitality, leadership, and transformation. He expanded the company's portfolio from one to 18 brands, achieving record growth in revenue and profitability, and earning recognition and respect from the industry and beyond. He also championed social responsibility and diversity, equity, and inclusion initiatives, receiving the inaugural Arne Sorenson Social Impact Award in 2022 and GBTA Male Coach of the Year in 2021. David has also received numerous other awards including Life Time Achievement from ALIS, Business Travel News, IHIF and HSMAI. In 2019, he was recognized as Innovator of the Year by Hotel Interactive and Guest Lab in Italy. David is the Founder and Principal of DEI Advisors d/b/a It’s Personal Stories, A Hospitality Podcast, an Arizona non-profit organization that empowers personal success. With his extensive experience and passion for hospitality, David continues to inspire and influence others with his vision, values, and wisdom.

David Kong's Current Company Details
It's Personal Stories, a Hospitality Podcast

It'S Personal Stories, A Hospitality Podcast

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Founder and Principal
Phoenix, AZ, US
Employees:
10
David Kong Work Experience Details
  • It'S Personal Stories, A Hospitality Podcast
    Founder And Principal
    It'S Personal Stories, A Hospitality Podcast
    Phoenix, Az, Us
  • Imago Dei Insurance Advisors
    Founder And Principal
    Imago Dei Insurance Advisors Jun 2022 - Present
  • It'S Personal Stories, A Hospitality Podcast
    Founder And Principal
    It'S Personal Stories, A Hospitality Podcast Dec 2021 - Present
  • Best Western® Hotels & Resorts
    President And Ceo
    Best Western® Hotels & Resorts Oct 2004 - Nov 2021
    Phoenix, Arizona, Us
  • Best Western® Hotels & Resorts
    Executive Vice President
    Best Western® Hotels & Resorts Jun 2001 - Oct 2004
    Phoenix, Arizona, Us
    As the Executive Vice President, David was in charge of leading strategic services, operations, marketing and global development departments. He spearheaded global strategy and international development with expansion focus on Asia, South America and the Middle East. With over 200 hotels in Asia, Best Western has been recognized by TTG Asia with the "Best Midscale Hotel Chain" award every year since 2007.
  • United States Department Of Commerce Travel And Tourism Advisory Board
    Member
    United States Department Of Commerce Travel And Tourism Advisory Board 2010 - 2013
    David served on the United States Travel and Tourism Advisory Board, which acts as the advisory body to the Secretary of Commerce on matters relating to the travel and tourism industry in the United States.
  • American Hotel & Lodging Association
    Chairman Of The Board
    American Hotel & Lodging Association 2010 - 2011
    Washington, Dc, Us
    A long-time, active member of the American Hotel & Lodging Association (AH&LA), David served as its chairman in 2010, its centennial year.
  • Kpmg Management & Risk Consulting
    Senior Manager
    Kpmg Management & Risk Consulting 2000 - 2001
    As senior manager in the Hospitality & Real Estate Practice, David provided consulting in the areas of business strategies, business processing re-engineering, CRM, marketing, loyalty program, technology systems, and litigation support.
  • Hyatt Hotels Corporation
    Associate Vice President
    Hyatt Hotels Corporation 1980 - 2000
    Chicago, Il, Us
    During his time at Hyatt Hotels, David served in various senior positions including Executive Assistant Manager, Regional F&B Director, General Manager before moving to the corporate office to head up the business process reengineering efforts. He was then asked to join Sales & Marketing where he developed database marketing capabilities for Hyatt and launched the first Hyatt.com, winning USA Today's Best Hotel Website award. He pioneered the use of CRM for Hyatt's loyalty program and also oversaw other areas including QA, Market Research, Marketing Operations and B2B Marketing.
  • Omni Hotels & Resorts
    Food And Beverage Director
    Omni Hotels & Resorts 1978 - 1980
    Dallas, Tx, Us
    Kong was responsible for 2 restaurants, 2 bars, a discotheque and all banquet and catering functions at this 450 room hotel

David Kong Skills

Hospitality Industry Hospitality Management Hospitality Leadership Hotels Hotel Management Sales Customer Service Business Strategy Marketing Strategy E Commerce Customer Satisfaction Resorts Revenue Analysis Tourism Business Development Loyalty Programs Social Media International Development International Business Business Planning

David Kong Education Details

  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management
    Executive Development Program
  • University Of Hawaii At Manoa
    University Of Hawaii At Manoa
    Business Administration

Frequently Asked Questions about David Kong

What company does David Kong work for?

David Kong works for It's Personal Stories, A Hospitality Podcast

What is David Kong's role at the current company?

David Kong's current role is Founder and Principal.

What is David Kong's email address?

David Kong's email address is da****@****ern.com

What is David Kong's direct phone number?

David Kong's direct phone number is +162378*****

What schools did David Kong attend?

David Kong attended Northwestern University - Kellogg School Of Management, University Of Hawaii At Manoa.

What skills is David Kong known for?

David Kong has skills like Hospitality Industry, Hospitality Management, Hospitality, Leadership, Hotels, Hotel Management, Sales, Customer Service, Business Strategy, Marketing Strategy, E Commerce, Customer Satisfaction.

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