Senior Client Service Manager
Acted as a Relationship Manager and Site Manager for BNY Mellon's Oklahoma office located in Tulsa. Managed a diverse, senior level portfolio of Corporate Trust relationships, including seven large military housing issues, numerous revenue bond issues for key municipal clients as well as conduit financings for hospitals, universities and other institutions located throughout the state.- Served in several leadership roles as the need arose in the Tulsa office including Acting State Manager, Site Manager and Team Leader. At various times played a key role in hiring staff, procurement, security issues, transition matters, scrubs and client communications.- Worked closely with the bank's internal workout group and in-house counsel in managing defaulted and watch-listed accounts. Also worked extensively with document review and bond closings in early part of tenure.As a part of a system-wide reorganization of Corporate Trust, the Oklahoma office was closed in March 2014.