- Business owner of the digital onboarding process- Managing customer journeys in digital channels- Planning and implementation of business communication in the bank's digital channels- Preparation of online campaigns and supervision of their performance- Responsibility for the fulfillment of the sales plan in online channels (current accounts)- Collaboration across agile teams and projects to increase sales through new features and activities- Reporting and communication to management across the KBC group

- Product management of current accounts- Segment management of retail portfolio- Improving product and monitoring czech banking market- Managing campaigns for branches & online sales- Colaboration with branches and other departments

- Responsibility for achieving sales & profitability targets of 7 stores in allocated region CZ + showroom in Budapest-Hungary- Planning and preparing the short and long-term business strategies for growth of stores- Coordination and management of store managers, their development, evaluation and motivation of their respective teams (over 50 employees in total)- Opening new stores in region, looking for new opportunities- Ensuring the transfer of information between stores and the headquarters- Alongside HR department, Marketing, Logistics, Purchasing and Facility department cooperation- Ensuring high company standards in each store

-Resposibility and managing telesales team-Planning short and long term business strategies-Responsibility for achieving company targets-Hiring new employees, training and couching sellers

-Responsibility for profitability of banking telesales projects-Managing acquisition, x-sell and cross-sell telesales campaigns-Very close cooperation between business partner (bank) and the owner of call center-Short and long term planning, responsibility for quality and achieving targets of projects -Motivation and managing 2 supervisors and 40 sellers-Starting new sell campaigns, new business strategies

-Managing telesales team (20 employees), training of employees - sales, communication and presentations skills, product trainings-Making up callskripts and sales materials-Responsibility for achieving sales targets, planning shifts, hiring employees and team motivation

-Outbound contacting customers of Citibank Europe, plc. with offers of bank products - credit cards, insurance and installments-Achieving given sales goals and customer care