Leveraged industry experience to increase members by 300% by implementing third-party partnerships to reduce costs and increase profits. Modernized systems by transitioning from AccessDB to an online WordPress member system. Increased security and reduced manual inefficiencies.* Designed, optimized, and managed advanced reports for staff and chapter leaders. Created automated processes to eliminate manual onboarding processes.* Managed over 120 WordPress sites with over 190 editors, running in a WP multisite environment.* Built a custom search knowledgebase for internal users, which led to a 75 percent decrease in support tickets. * Created, implemented, and maintained SOPs for PII/PCI/CAN-SPAM compliance.* Solely responsible for leading IT infrastructure projects, including buying and configuring staff laptops, landline phone migration to Microsoft Teams, and a web server migration. Created a custom MySQL backup solution to prevent data loss.

Assisted with migrations from Magento to WooCommerce, including updating custom aquarium configurators.* Created and managed company websites with a primary focus on developing custom plugins and themes for WordPress.* Updated website pages and product information to ensure current and accurate content.* Identified and resolved bugs and errors reported by users and team members, ensuring smooth website functionality and user experience.

Implemented extensive additions to corporate intranet and public-facing websites, enhancing functionality and user experience. Automated business processes. Updated and modernized legacy code to maintain a clean and efficient codebase.* Ensured compliance with security standards such as PCI, PII, and CCPA.* Utilized services like Twilio, Slack, and SMTP to create alerts for employees and customers.* Wrote highly efficient queries for MySQL, SQL Server, Sybase, and Interbase databases.* Employed AWS services, including S3 and DynamoDB, to ensure uptime and fast response times.* Managed and maintained RHEL and IIS servers in Azure.

Web developer and programmer, assisting Blue Door Consulting’s team in building Web sites, social networks and online/mobile applications for its varied clientele. Programming constitutes the majority of this position, the web developers work closely with the internal team and sub-contractors to develop specifications, implement best practices and make recommendations on the use of existing and emerging technologies. Programming, graphic design and database development are all elements of this position.

Support or assist with web development and web design projects. Designing/coding new web pages using many different programming languages. Keeping top-level pages of the University’s site, academic program sites, and various special projects updated.

Fix, troubleshoot and repair desktop/laptop computers, network printers and other equipment.​ Configure workstations to fulfill requests for hardware and software for new and existing users. Worked on computers both locally and remotely.

Provide essential customer support for all technologies on campus. Work with professional IT staff/technicians to support faculty, students, and staff members with hardware and software needs. Provide end-users with solutions to problems, educate users, and perform additional tasks as needed.