David Kwan Email & Phone Number

Las Vegas, Nevada

Provider of state of the art email filtering services.Created an unique technology for spam detection and notification system that makes email users free of spam as well as providing an unique system to minimize false positive so senders and receivers benefit from frustration free process.

Manage QA engineer team for multiple projects under Ad Delivery Platform.Collaboration with automation team to increase productivity with higher quality assurance.

United States

Software QA Engineer for Ad Delivery Platform that provide the largest local listings in the US. Provide high performance engine for mobile and web ad delivery.QA leads for Astroman and TDB projects.TDB project provides better ad experiences for customers and users. Using multitude of resources and consolidate information to increase interests. Project works with multiple companies and sources on various platforms.

QA for yellow pages ad delivery project.

• QA for OCAP/Tru2way settop box application for cable television industry.

• Responsible for testing for ad selection system on Linux platform.• Generate test cases, defect reporting and verification.• Participated in Agile software development methodology.• Responsible for end to end testing and interoperability of multiple groups.• Automate 100% of all test cases for regression testing.

• Responsible for building an End to End lab environment for SSIM appliances running RedHat Enterprise 4.0. Implemented infrastructure such as DHCP, PXE boot, and DNS servers, firewalls, gigabit switches, Chinese and Germany Windows and various versions of Linux servers.• Generated test objects for Point Product Integration team for SSIM appliances and Symantec Client Security products for Customer Response Team. Analyze and verify defects have been remediated. Responsible for firewall products such as SGS appliances, SEP, and Cisco IOS. Verified agents and collectors function properly. Produced and tracked defects. Lead coordination among other QA teams for end to end environment testing.• Research, analyze, and implement automation tools• Project lead for arranging trainings.• Project lead for SEP patches and customer escalations. Coordinate with QA team in China to ensure all works are prioritized and released in a timely fashion.• Develop team building activities.

• Established network infrastructure and built numerous Linux servers such as firewall, mail servers, routers.• Established VPN connection with multiple sites using SonicWall and Cisco products. Ensure network security within the organization.• Responsible for platform migration from UNIX to Windows including application translation, database migration, job scheduling, and reporting.• Developed proprietary CRM software using Cold Fusion, IIS, MS SQL server, and ASP.• Established VoIP tunnels using H.323 protocol and CiscoIOS with Cisco routers.• Manage IT team members in the South Pasadena office and interface with other remote offices to assure workload balancing.• Work tightly with the Telco team to ensure timely account and application setup.• Work collaboratively with members of the sales team to define requirements for new prospective clients• Identify areas in needs of trainings and produce training sessions to ensure a knowledgeable IT team.

• Project lead of teller system QA projects, test magnetic cards (ATM and credit card) tool development project.• Assessed risks and communicated with other the project teams and development teams.• Responsible to host bug scrub meeting.• Assigned resources according to their capabilities and strength.• Itemized each requirement to provide the best estimate for scheduling and allocate resources accordingly. • Responsible for QA testing on real time teller systems, global ATM systems, integrated network monitoring systems for Citibank.• Conducted black box testing on client/server network environment.• Utilized tools to automate regression testing in order to manage testing schedule effectively.• Published test plans, test cases, and test reports.• Assisted configuration management team in version control.• Conducted trainings in topics of Networking, Database design, and Visual Basic.

Same as Citicorp TTI

• Performed Independent Verification and Validation on different command and control systems to conform safety and performance.• Generated both white and black box test cases, descriptions, and procedures to perform on real time systems and simulated system environment.• Analyzed system hardware and software requirements, design and code.• Documented test results and discrepancies.• Performed traceability of requirements to code.• Developed and implemented configuration management methodology for system image generation.• Accountable for relational database management system to track test results and reported anomalies.

• Developed database systems for huge excess inventory control (resulting in a $30 million + return on investment), material transfer tracking, and consolidation of suppliers.• Intensive use of graphic design and menu driven interface to provide user-friendly front-end environment.• Applied 4GL with relational database systems.• Documented user manuals.• Conduct instructional sessions to end-users in various applications.

Bs, Applied Mathematics

Activities and Societies: Dean's List Honor student Hong Kong Student Association memberIndepent study of 3D graphics programming

Ms, Clinical Psychology

Diploma, Hypnotherapist

Mathematics

Activities and Societies: Admission with Honor status Dean's List

Education record

Education record