David Lacy Email & Phone Number

Lansing, MI, US

• Monitor and respond to detections and alerts in endpoint protection software (such as NGAV and Windows Defender ATP), ensuring prompt investigation and remediation of any potential security incidents.
• Evaluate and determine the nature of detections and alerts in order to determine whether they are true positives or false positives, using knowledge of IOCs and IOAs to guide the decision-making process.
• Deploy and secure enterprise cloud applications in Azure, leveraging knowledge of Azure Active Directory, Azure Security Center, and other relevant technologies to ensure that cloud infrastructure is protected from.
• Contribute to the development and maintenance of the Threat and Vulnerability Management (TVM) program, ensuring that security risks are identified and mitigated in a timely manner.
• Participate in incident response activities, working collaboratively with cross-functional teams to investigate and resolve security incidents and breaches.
• Provide security guidance and recommendations to other teams and stakeholders, leveraging expertise in cyber security best practices and emerging threats to ensure that the organization is adequately protected from.

Lansing, MI, US

• Develop and maintain organization-wide security policies, procedures, and standards.
• Oversee and conduct regular security assessments and audits to identify vulnerabilities and potential risks.
• Manage and configure security tools, such as firewalls, intrusion detection/prevention systems, and SIEM platforms, to protect against cyber-attacks.
• Monitor network traffic and system logs to detect and respond to security incidents in a timely manner.
• Develop and conduct security awareness training programs to educate employees on best practices and promote a security-conscious culture.
• Work closely with cross-functional teams to implement security controls and ensure compliance with regulatory requirements.

Lansing, MI, US

• Managed and maintained inventory of all desktop and laptop equipment and software licenses and ensured that all systems were up to date with the latest security patches, including performing routine workstation and.
• Served as an escalation point for technical issues and provided mentorship to junior IT team members to enhance their troubleshooting and problem-solving skills.

Hanover, MD, US

• Installed, configured, and maintained hardware and software components to ensure efficient and effective performance of desktops and laptops.
• Provided technical support to end-users, including troubleshooting software and hardware issues and assisting with application installations.
• Collaborated with IT team members to identify and recommend process improvements and best practices for desktop support.

Menlo Park, CA, US

• Provide domain administrative support to employees via Active Directory console more reliable company information access to Domain users
• Administer employee training for fatigue management to help employees recognizes signs of fatigue resulting in better employee productivity
• Coordinate information security training from domain users to educate on warning signs of network computer safety
• Repair company computers based off of reported problem diagnosis.

Kalamazoo, MI, US

• Troubleshoot, diagnose, and resolve computer hardware, software, and mobile device problems
• Communicate professionally to convey clear and explicit solution instructions
• Create/ Update logged ticket problems and solutions.

• Greeting and serving every customer with enthusiasm and energy
• Offering and selling customers cutting-edge solutions in a friendly, confident and knowledgeable manner.

Kalamazoo, MI, US

• Supported about 600 people in a dorm environment for academic and personal success
• Resolved questions and problems for residents respectfully and politely
• Checked out equipment, signed in guests, and mail services.

Windsor, Connecticut, US

• Updated airplane parts files using Microsoft Access for data centralization and company liability security
• Added new changes to the blueprints of airplane parts using company scanning system
• Replaced employee who left on short notice, quickly adjusted to job responsibilities and challenges

Bachelor Of Business Administration (Bba), Computer And Information Systems Security/Information Assurance

Education record