Data Research And Auditing Specialist
CurrentField Services Data Analyst and Auditing specialist for Hardware Management team utilizing tools such as configuration manager/SCCM, Azure, Service Now, Excel, Access, Microsoft 365 apps and SQL reporting tools to audit the transfer of hardware between users and locations. Verified the correct hardware was delivered, billed, and installed for requesting user. Audit the transfer and deployment of tech hardware in SNOW to ensure accuracy and provide customer service. Auditing the large Organizational workforce of 40,000+ users with 100,000+ devices in over 2,500 locations statewide. Compiling weekly historic data reports through SQL express, EXCEL, and ACCESS to help track down, locate, and verify lost or missing hardware. Using Data cleaning, mining and manipulation to build informative reports for our management team.