David Lam Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

• Build and support a worldwide infrastructure that provides high availability, reliability, and scalability • Manage and develop applications, data center operations, security, network, messaging, desktop engineering and facilities.• Manage data, network, desktop and messaging infrastructure within a budgeted expenditure, including Capital Plan.• Focus on service and performance for internal customers across all departments • Manage vendors, including contracts, negotiations, and adherence to service levels across multiple environments, in partnership with Portfolio and Procurement functions• Develop IT Strategy to incorporate new and innovative use of technology and services • Ensure overall systems availability, reliability and performance on behalf of our clients.• Provide architectural oversight and feedback on complex network and infrastructure designs in a leadership capacity.• Supervise all analytical tasks and activities associated with IT engineering & operations functions.• Participate in the development and implementation of policies and procedures regarding communication equipment, software, maintenance, and monitoring• Evaluate new products and assists in the creation and documentation of technical standards and interface applications.• Assure business continuity and disaster recovery plans and infrastructure are in place and up to date.• Design and implement robust information security tools and IT security administration processes to protect the firm’s information and intellectual property.• Facilitate the selection and implementation of network, access, communication and systems infrastructure to match the global needs of the company• Assure processes and systems design are documented and kept up to date; including configuration management.• Assure that change management and release management processes are well defined and adhered to.

New York, New York, Us

• Day to day management of IT department for rapidly growing multi-national digital advertising technology company with offices in New York, Chicago, San Francisco, Washington, D.C., Los Angeles, London, Tel Aviv and other locations.• Provide strategic and tactical IT leadership as a critical member of company’s Senior Leadership Team. • Define and execute the company’s corporate IT vision.• Define and implement best practice standards, processes and policies.• Liaise with executive team members and other key stakeholders about business needs and IT’s role in the overall company vision. • Manage departmental budget and vendor relations.• Management of large projects with strategic implications such as Okta Single Sign On, Sharepoint for cloud based file storage and asset management solutions.• Facilitate Engineering teams’ implementation of production environment with Rackspace hosted and cloud services.• Oversee IT security and compliance.

Brooklyn, New York, Us

• Hands on management of day to day IT operations for a large corporate holding company specializing in advertising, digital media and strategy including all data, application and voice services in a mixed Active Directory, Novell and Google environment. • Direct ownership of entire corporate IT infrastructure, including Cisco, Windows, Novell, Google Apps, Citrix and Hyperion environments.• Drive full company wide, including all subsidiaries, Business Continuity Plan (BCP) and Disaster Recovery Plan (DR) initiatives.• Oversee the management of all network hardware and equipment, including servers, workstations, routers, switches, UPSes and operating systems and software. • Provide Tier-3 hands on support for corporate employees and IT backend. Manage IT help desk of Tier-1 and Tier-2 specialists.• Designing and implementing short- and long-term strategic plans to ensure infrastructure design and capacity meet the existing and future requirements. • Analyze existing operations, develop IT strategies and improve the network infrastructure and IT systems. • Provide IT management and guidance to subsidiary companies, covering a global user base of over 14,000.• Assist Global CIO with providing IT strategy and guidance to Corporate Board of Directors and IT Steering committee. • Project manage, roll out and support new Hyperion Financial Management system.• Consolidate and improve network infrastructure using VMware vSphere 5 and HP ProLiant servers.• Manage company's IT vendor relationship and contracts.• Design, archeitect and deploy infrastructure projects involving Cisco Catalyst Switches, ASA firewall, HP Servers.• Oversee multiple Content Management Systems for complex AV display setup at corporate HQ using proprietary CMS systems developed in-house and Crestron media controllers. • Work with team to monitor and test network performance and provide network performance statistics and reports.

New York, Us

• Manage computers, servers, routers, switches, and LAN and WAN for global art auction house with multiple locations in New York, London, Switzerland, France and Germany.• Deploy cloud computing infrastructure using VMware vSphere 4.1 and Dell R810 servers.• Install, configure, manage, and maintain Exchange Servers on Dell PowerEdge 2950 servers including 2003 cluster and 2010 Enterprise.• Manage and integrate other organizational communication areas, i.e., phones, faxes, mobile devices, scanners and copiers.• Troubleshoot and repair computer hardware and software, including network servers, network operating systems, PC’s and applications, LAN cabling, and virus protection.• Provide technical support, including orienting new staff, ongoing technology training for staff, diagnosing, troubleshooting and resolving hardware and software issues to a successful conclusion.• Develop and implement technology strategies for the organization as a whole and for individual business units.• Oversee the global IT infrastructure of all international sites and responsible for building and managing a team of IT professionals.• Lead infrastructure technology efforts and oversee Information Systems Security protocols and compliance.• Responsible for development and maintenance of new and existing business database applications, propose improvements to existing applications.• Oversee day-to-day operations, looking for better, smarter, faster, cost-effective ways of doing business including project planning and anticipating future needs.• Introduce solid Quality Control/Testing protocols.• Microsoft server based network security, network rights, enforcement of naming standards, maintenance of login scripts and network software upgrades.• Maintain documentation and licensing.• Manage vendor services and relationships including ISP, hardware, software, and consultants• Develop and implement written procedures for data recovery and software and hardware installation.

• Manage IT Department in a medium sized law firm. • Provide systems administration and technical support to law firm users in Windows NT, 2000 and 2003 server environments • Maintain and support company Data Center consisting of IBM and Dell server hardware, custom built Windows server hardware.• Author Group Policies for application deployment and to address security and compliance concerns.• Execute company data backup plan with Symantec Backup Exec 9/10/11.• Rebuilt and moved entire datacenter include racking of servers and complete recabling and new punch downs.• Migrated entire network from a mixed NT/Novell environment to an Active Directory environment using IBM xSeries servers and Windows Server 2000/2003.• Moved entire company within building multiple times, requiring recabling and new punch downs for LAN/WAN/Phone. • Developed and deployed Xerox DocuShare 5 Document Management System using IBM server and fiber-channel DS 4100 SAN.• Developed, installed and deployed Microsoft SQL Server 2005 for DocuShare database.• Leveraged state of the art technologies such as VMware ESX and IBM SAN to develop firm disaster recovery plan. • Automated backup of critical data to offsite remote location using DOS/Windows shell scripting and OpenVPN.• Expand and install new and existing networks using Cisco switches and PIX firewall.• Monitor and maintain firm’s information security implementation• Perform all network and telephone wiring patching and punch downs with full documentation.• Administer, procure and maintain firm’s mobile devices consisting of cellphones, BlackBerry, iPhones and iPads.• Procure and install new equipment and hardware including desktops, servers, copiers, fax machines.• Maintain and administer Avaya Definity G3 Phone Switch and Intuity Voicemail system. • Coordinate with firm’s service vendors and providers. • Provide user training for firm employees in various applications, including Word, Excel and Acrobat.

• Traded stocks listed on the New York Stock Exchange and American Stock Exchange.• Series 7 & 55 Licensed

Armonk, New York, Ny, Us

• Provided technical support for customers in both Local and Wide Area Networks using IBM and Cisco routers and switches. • Performed network traces using Sniffer Pro software. • Project Management, design and implementation of networks and network security using IBM and Cisco network products, including routers, switches, CSU/DSU’s and firewalls, incorporating TCP/IP, DNS, DHCP and all network protocols. Implemented inter-network solutions using ISDN, DS-1, DS-3, etc.• Provided technical support for customers in Microsoft environments

Boston, Ma, Us

• Built and implemented network solutions for the university using 10 Base-T and 100 Base-TX Ethernet, Annex, NIU, and AppleTalk. • Setup and configured 3Com Ethernet switches and repeaters, AppleTalk StarControllers and GatorBoxes. • Maintained university’s network database.• Provided tech support and troubleshooting for University networks.

Bachelor Of Science (Bs), Computer Systems Engineering

Nys-Regents