Leader of the group benefits innovation team focused on new product & service development. Owns the product discovery, design, and initial delivery into market to validate strategic initiatives for our group voluntary benefits business.Success stories:- Created new digital dental experience- Developed new life event portal- Embedded caregiving support in product- Piloted financial wellness benefit- Launched a new gig offering in 2 states- Others confidentially in flight

Owned all end-user facing digital products for agents. Performed discovery & delivery functions with a focus on distribution products & services. Acted as the Group Product Owner for combined distribution agile teams. Spearheaded discovery principles including user research, journey mapping, prototyping, quant/qual synthesis and other human-centric techniques. Owned the roadmap for digital excellence in distribution.

Oversee the 4-person "Ideation Team" of Business Designers and their work performing design research and product development. Responsible for team strategy, development, budget, product management, and product outputs. Creatively prioritize projects to meet strategic objectives. We challenge the status quo.

Work within a cross-disciplinary team to perform user research, synthesis, prototyping, product design, and build new concepts in a highly visible role. Reimagine the future of group benefits through innovation strategy and collaboration with senior leaders to create a portfolio of impactful ideas & new products in an agile fashion to create market advantage.

Led the research, design, and development of new products as well as supervised the development and innovation training of more than 500 individuals. Shaped the design of new products from business challenge through prototype development and testing.

Performed user studies for new and existing technical solutions. Participated in the recruitment, facilitation, and synthesis of various studies as a founding member of the IT Innovation team. Studied under IDEO researchers to bring a design-first product culture to a corporate business setting. Created internal innovation communities.

Led lean & six-sigma work streams generating process efficiency in the IT organization. I led problem-solving projects to define problems, assess current state root causes, design and test experiments, and implement solutions.

Various technical roles including Software Developer (2011), Portfolio Engineer (2012-2013), and Systems Engineer (2014).Software Developer: led development of a system utilization platform for purchasing & provisioning decisions.Portfolio Engineer: managed the production readiness & support of over 450 applications including the implementation of Troux's system mapping tool to identify and manage production apps using ITSM standards.System Engineer: spearheaded data integrity programs for system mapping & monitoring. Led the advancement of HP's uCMDB by determining business needs, developing integration and recognition patterns, and leading people efforts including an intern and vendors.

Frat Labs was a product incubator for consumer-facing software solutions:➢ Chaysr - A social student ID for collaboration between students and their communities.➢ DailyDave - A food specials website updated daily with the freshest local restaurant offerings.