David Lanz Email & Phone Number

Roseland, New Jersey, Us

• Consult with clients to deliver a comprehensive learning and/or performance management system by understanding business needs and challenges in order to recommend a best practice solution• Manage the client implementation process, maintain project milestones to ensure project timelines are exceeded and complete configuration to meet requirements• Provide business process recommendations to ensure successful execution including analysis of existing systems, requirements and procedures• Directly responsible for training and preparing human resource clients to fully utilize new system• Build long term relationships to foster open communication, support and partnership

• Navigate multiple systems, resources and tools to investigate and provide accurate customer responses related to payroll, health benefits, 401k, system access/administration, policy and procedure information, while applying appropriate knowledge and judgment.• Provide Level 1 HR Business Partner support for colleague issues including: employee relationsassistance, implementation of training programs, and HRBP project participation.• Manage work flows pertaining to self-service and ensure changes are accurately maintainedwithin the defined Service Level Agreements.• Handle process tasks including new hire packet creation and distribution; new hire documentcollection process, employment verification, and others as assigned.• Directly responsible for HealthStream (LMS) maintenance including: colleague information, course additions and updates, reporting and customer service.• Assist with the maintenance of training metrics, including mandatory training compliance and training surveys. Compile survey metrics and present on a monthly basis.• Provide performance administration for Cornerstone OnDemand including: goal setting, employee evaluations and succession planning.

New Brunswick, Nj, Us

• Manage training for 1,500 External Service Providers and Clinical Research Organizations and work closely with vendor project managers to ensure timely delivery of appropriate training.• Maintain and help develop internal and vendor training curriculum.• Provide required information for J&J and FDA audits.• Provide daily training reports to management to ensure compliance.• Troubleshoot support e-mails and phone calls for 8,000 internal and vendor employees.• Implement training through the use of various training tools such as Lectora, Docent, Sumtotal, ComplianceWire, Sharepoint and PowerPoint.• Organize and maintain accurate training records, schedule training sessions, and follow-up on all overdue training assignments for all internal and vendor employees.• Manage the migration of new Learning Management Systems to the Scientific Affairs division and assist with training through instructor lead classes and online training.• Provide support to both internal and external customers on needs analysis on various training programs.• Provide support to Senior Directors and Senior Management on the development of new training ideas and the implementation of new trainings for all of NAP Scientific Affairs.• Schedule and lead monthly Service Quality Management team meetings.

• Provide detail-oriented administrative support to high volume recruitment efforts from beginning of recruitment process through the offer, hire, and placement of candidates.• Collaborate with Recruiters, Hiring Managers, Administrative Assistants, Human Resource staff, and candidates throughout the hiring process.• Schedule health screenings and initiate background checks for all new hire employees and worked with several vendors to ensure completion.• Prepare and forward offer letters to new hires; respond to any questions.• Liaison with Relocation Benefits department for new employee transfer process.• Conduct face to face Interviews for candidates.• Designed and improved offer letter templates to standardize process.• Created and instituted customer satisfaction survey.• Complete Closed Job Folders for all filled positions. (Average 60 per week)• Conducted Phone Interviews for International MBA candidates.• Selected for Ad Hoc projects for Recruiting team.• Provide backup support to other recruiting coordinators as needed.• Updated processes and procedures; educated clients, staff, and candidates with presentations and one-on-one training.• Participated in several career events to recruit prospective candidates.(Manufacturing, R&D)• Maintained confidential candidate files.

• Tracked and addressed Harassment and Discrimination complaints; provided appropriate training.• Designed and Managed Project Plan to ensure compliance of employee files through randomized audits.• Cataloged all off site archived employee information.• Processed and approved background checks required for new hires.• Provided all necessary information for subpoenas.• Scheduling, coordinating, and communicating outcomes of project meetings.• Tracking and monitoring of compliance training; Follow up with associates/ managers as needed.• Interfaced and provided support for all levels of management and associates on a daily basis.