David Lanz Email & Phone Number

Roseland, New Jersey, US

• Consult with clients to deliver a comprehensive learning and/or performance management system by understanding business needs and challenges in order to recommend a best practice solution
• Manage the client implementation process, maintain project milestones to ensure project timelines are exceeded and complete configuration to meet requirements
• Provide business process recommendations to ensure successful execution including analysis of existing systems, requirements and procedures
• Directly responsible for training and preparing human resource clients to fully utilize new system
• Build long term relationships to foster open communication, support and partnership

• Navigate multiple systems, resources and tools to investigate and provide accurate customer responses related to payroll, health benefits, 401k, system access/administration, policy and procedure information, while.
• Provide Level 1 HR Business Partner support for colleague issues including: employee relationsassistance, implementation of training programs, and HRBP project participation.
• Manage work flows pertaining to self-service and ensure changes are accurately maintainedwithin the defined Service Level Agreements.
• Handle process tasks including new hire packet creation and distribution; new hire documentcollection process, employment verification, and others as assigned.
• Directly responsible for HealthStream (LMS) maintenance including: colleague information, course additions and updates, reporting and customer service.
• Assist with the maintenance of training metrics, including mandatory training compliance and training surveys. Compile survey metrics and present on a monthly basis.

New Brunswick, NJ, US

• Manage training for 1,500 External Service Providers and Clinical Research Organizations and work closely with vendor project managers to ensure timely delivery of appropriate training.
• Maintain and help develop internal and vendor training curriculum.
• Provide required information for J&J and FDA audits.
• Provide daily training reports to management to ensure compliance.
• Troubleshoot support e-mails and phone calls for 8,000 internal and vendor employees.
• Implement training through the use of various training tools such as Lectora, Docent, Sumtotal, ComplianceWire, Sharepoint and PowerPoint.

• Provide detail-oriented administrative support to high volume recruitment efforts from beginning of recruitment process through the offer, hire, and placement of candidates.
• Collaborate with Recruiters, Hiring Managers, Administrative Assistants, Human Resource staff, and candidates throughout the hiring process.
• Schedule health screenings and initiate background checks for all new hire employees and worked with several vendors to ensure completion.
• Prepare and forward offer letters to new hires; respond to any questions.
• Liaison with Relocation Benefits department for new employee transfer process.
• Conduct face to face Interviews for candidates.

• Tracked and addressed Harassment and Discrimination complaints; provided appropriate training.
• Designed and Managed Project Plan to ensure compliance of employee files through randomized audits.
• Cataloged all off site archived employee information.
• Processed and approved background checks required for new hires.
• Provided all necessary information for subpoenas.
• Scheduling, coordinating, and communicating outcomes of project meetings.