David L Ballard Email & Phone Number

Tulsa, Ok, Us

Tulsa, Ok, Us

Broken Arrow, Oklahoma, United States

Joplin, Missouri Area

Directly responsible for planning and guiding the IT functions and all operations of the Information Technology Department including the design, management, and security of the City's critical business systems, mainframe/server infrastructure, data center operations, web based technologies, office systems, and end user support. Duties also include project management and planning with various City departments dealing directly with department heads to define the software and hardware needs. Made presentations regarding critical IT changes or advancements that would benefit the City of Miami's IT functions to City Council during meetings for consideration. Recommend and developed plans for IT systems development and operations, hardware and software purchases budget and staffing. Consult with department heads to analyze their needs for information management and functional operations and to determine the scope and priorities of projects. Develop strategic plans and implement the objectives of the information technology needs of the City to ensure the computer capabilities are responsive to the needs of the City's growth and objectives. Manage vendor relationships, including maintenance, hardware and software upgrades, and ongoing development work with the systems and users.Supervisory Responsibilities:Carry out supervisory responsibilities in accordance with the City's policies and applicable laws. Responsibilities include interviewing, hiring and training employees, planning, assigning and directing work assignments; appraising performance, rewarding and disciplining employees; addressing concerns and resolving problems.

Miami, Oklahoma

Established network specifications by conferring with users; analyzing workflow, access, information, and security requirements; responsible for router administration, including interface configuration and routing protocols. Maintained network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems escalating problems to vendor.Handles the maintenance and software updates to all servers in the City including network and application servers, routers, Cisco Switches/Firewalls, VMware, Citrix, Window 2008/2012 Servers, Active Directory, and Windows Desktop Support. Deployed and maintains firewalls. Worked Closely with Public Safety in ensuring a smooth Network connectivity for all Public Safety Software (CAD)on Desktops and Laptops. Responsible for maintaining comprehensive documentation describing the LAN's layout and operational considerations.

Ensured network, system and data availability and integrity through preventative maintenance and upgrades.Duties included troubleshooting Microsoft Windows 2003/2008 & 2012 Servers, hardware and software issues on local and remote servers globally. Physically build and rack servers, create new Cat5E cabling for new servers,installation of OS and configure software monitoring, tape backup schedules, and inventory tools. Use of Oracle procurement system to receive hardware shipments.Also responsible to create virtual server templates and clones using VMware vSphere Client. Manage McAfee ePolicy Orchestrator environment and create associated policies and tasks to deploy Antivirus software to Servers and desktops in the corporate domain.Management and configuration of DNS. Configuration of Windows services including IIS and windows cluster services.Create detailed documentation and root cause analysis of work performed outlining problem resolutions on SOX and high availability systems. Manage quarterly deployment of Microsoft updates. Manage Neverfail software Microsoft Load balancing software, and Citrix NetScaler to maintain high availability servers. Provide after-hours support for servers companywide on a rotational basis.

providing network systems services and maintenance, serving clients such as Sprint,Weyerhaeuser, KPMG LLP, AT&T, Lucent, Waddell & Reed, and Owen Corning. Analyzed system needs,installed appropriate solutions and provided expert technical support of software applications and hardware.

Kansas City, Missouri Area

Worked with external clients to analyze computing and network needs and installed appropriate solutions within each organization's budget. Served as operating system and network expert, managing software applications and hardware installation and maintenance.