I am an accomplished and business savvy IT professional and Manager with robust experience acquired over years of delivering optimal results and business value. This was achieved by directing the implementation of a wide variety of complex IT Systems delivering Information Security and Organizational Solutions in high-growth environments. I am skilled in executing technology projects, developing product requirements, and analyzing support strategies and processes to facilitate improved operations and efficiency across information technology, financial, pharmaceutical, and construction industries utilizing various automated tools. Adept at developing new strategies, business and risk analyses, budgeting and forecasting, User Acceptance testing, and resource allocation to drive business success, I also excel in Providing essential consultative support, training, and building key relationships through effective interpersonal, organizational, and leadership abilities.I have excellent analytical and relationship management skills and recognized as out of the box thinker who develops innovative ideas for solving problems efficiently. I am an outstanding manager who has led diverse, award-winning teams of more than 20 employees on two continents. My team was instrumental in attracting and supporting $12 Million in training revenue.As a leader I use active coaching, training, and mentoring skills to develop associates into future IT professionals and leaders. I am comfortable working independently or on a team, and possess the flexibility to meet shifting goals and tight deadlines. I have outstanding interpersonal and organizational skills to communicate and operate in a fast-paced and challenging environment with multiple departments and the public with a vision to help drive the organization forward. From experience, I know that my commitment to dealing with various roles and activities under high-pressure situations and tight deadlines will yield impeccable results.Areas of Expertise: Project Management Information Technology Negotiation TCP/IP Risk & Issue Management Policy & Procedures LAN / WAN Implementation Process Improvement Routing & Switching Asset Management Metrics Training Information and Network Security Budgeting Change Management Troubleshooting Technical Support Customer Service Problem Solving Leadership Strong Interpersonal Skills Analytical Skills Client Relationship Management Team Management Communications and Marketing
Listed skills include Process Improvement, Leadership, Management, Training, and 43 others.