David S. Leap Email & Phone Number

Arlington Heights, Hinsdale, Oakbrook

Restaurant manager with customer focus and bottom line bias.Specialties: Guest Satisfaction, Training, Budgeting and Cost ControlRestaurant and Catering ManagerResponsible for employee scheduling, staffing, and developing the hospitality skills of team members.Manage food inventory value and food, non-foods, and beverage orders.Meet food preparation, safety and sanitation procedures with ServSafe certification.Accountable for establishment food labor costs and decreasing inventory valueEnsure increases in guest satisfaction and store sales by arranging menu and coupon drops, contests and surveys for restaurant and catering businesses

Elgin And Mt. Prospect

Successfully followed the Every Store Perfect program based on labor cost, food cost, training audits, drive thru times, guest complaints, cash control, and mystery shoppers. . Both of my stores showed decreases of 4-5% respectively, in labor and food cost. My responsibility was managing day to day operations of the restaurant which included:◦ Physical inventory counts◦ Hiring/firing and employee development; named Restaurant Training Specialist for our unit◦ Supervision and coaching of 50 staff members◦ Dining room management; breakfast, lunch, dinner, and late night service◦ Developed Purchase Orders for food and non-food items◦ Participated in Local store marketing ◦ Excellent guest expectations ratings; mystery shops always 95-100%

I was accepted into Lettuce Entertain You internship program where I worked at the Big Bowl Restaurant, Schaumburg, IL and the Lettuce Entertain You Corporate office, Chicago, IL. My responsibilities included: • Analysis of restaurant financial statements with management team• Inventory and supply ordering using Excel • I worked with a team to develop and propose an innovative restaurant concept including the budget, menu pricing, recipes, equipment ordering, design layout and promotional vehicles• Presented our concept to LEYE founder, Rich Melman

Arlington Heights, Il

Greeting and serving guestsSucceeded with menu knowledgeOpening the restaurantTaking ordersBest bar mix month of JulyKeeping a spotless work environment

Bachelor Of Science (B.S.), Hospitality Administration/Management

Activities and Societies: HTM Society MemberMinor in Organizational Leadership and Supervision

Education record