David Leavenworth Email and Phone Number

● Troubleshooting common IT issues such as laptops, thin clients, Microsoft Office products, Zoom, Teams, proprietary software, Citrix, printers, ShoreTel phones, cameras, microphones, other computer peripherals● Configuring AD permissions for folders and distribution groups● Excellent customer service over both phone and email● Configuring permissions for an Outlook email server● Replacing broken hardware● Assisting in onboarding new hires● Asset tracking● Imaging new hardware● Remotely installing software on user devices● Set up new hardware for a large project● Managing two factor authentication

● Running the day to day operations of 6 manufacturing lines● Troubleshooting and escalation technical issues● Collaboration with counterparts and leadership● Continuous improvement of systems in the workplace