David Lekam (Milt) Email & Phone Number

Lagos, LA, NG

India

◆ I work closely with customers to create and execute a successful plan that aligns with their business objectives and maximizes the value they receive from our solutions.◆ I lead client engagement and satisfaction efforts and ensuring monthly review with all clients while tracking and closing all outstanding clients’ issues◆ I Serve as the primary point.

Lagos, Nigeria

• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Compiled and analyzed data to determine approaches to improve update reports and performance.
• Handled complaints, provided appropriate solutions and alternatives within given timeframes, and followed up to achieve resolution.
• Performed duties and provided service by established operating procedures and company policies.
• Trained project managers on tracking applications, software installations, and field engineers' monitoring and evaluation.
• Successfully worked closely with senior management and team members for technical advice and solution to resolve customers' issues that were beyond my capability.

Lagos, Nigeria

• Daily tracked assigned trucks, aimed at having optimum visibility of trucks' movement at all times
• Generated journey history reports determining distance covered, fuel usage, waybill delivery time
• Analyze various reports to determine and forecast the cost of operations and expected revenue
• Tracked and analyze the vehicles-wise cost of fueling, maintenance, and other recurring expenses about running the fleet.
• Daily checked for possible cases of tampering, suspected pilferage areas visited by trucks
• Daily generated various fleet tracking reports for proper analysis and performance evaluation of drivers and trucks

Lagos, Nigeria

• Troubleshoot faulty GPS tracking devices from customer locations in other to ascertain their respective problems and fix them for maintenance use
• Take inventory of all the items to use for installations of GPS tracking devices assigned to my department on Microsoft excel.
• In charge of items movement in and out of the company to specific clients' locations when requested.
• Track and monitor the communication of trucks with already installed GPS tracking devices to achieve little or zero downtime of truck updates through the tracking application.
• Create a database for the movement of all products used for the complete installation of the GPS tracking devices.
• Create a database for all the various sims used for configuration and maintenance such as local and international sims.

Holy Rosary College, Enugu Nigeria

• Taught Mathematics to Senior Secondary class 1, class 2, and class 3
• Taught Physics to Senior Secondary class 1, class 2, and class 3
• Taught Introduction to Computer Science to Junior Secondary class 3
• Prepared lesson notes for those classes assigned to me
• Educated the students via tutorial classes and normal classroom periods
• Scored tests, assignments, examinations, and graded results accordingly