• Manage document imaging solutions using Knowledgelake products and SharePoint 2010 and 2013.• Install, configure, test and support Knowledgelake software on end user computers.• Manage server migrations from SharePoint 2007 to 2010 or 2013 for Electronic Document Management solutions for campus partners and schools.• Manage support for Parking and Transportation web site.

Manage support of Washington University web sites. • Supervise web development team of 3-4 Developers that work on web site enhancements and production break/fix issues.• Communicate support issue status's with Campus Partners via recurring weekly/bi-weekly meetings and email updates• Manage support issues list with SharePoint

Application development • Prepare requirements, design, technical specifications, and documentation for new applications, application enhancements, and bug fixes • Recognize system deficiencies and implement effective solutions • Evaluate vendor software Communication and project management • Facilitate team and client meetings • Deliver informative, well-organized presentations • Create and execute project work plans and revise as appropriate to meet changing needs and requirements • Cultivate and foster superior customer service relationship including review of project priorities with key users • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders • Develop full-scale project plans and associated communications documents and track project milestones and deliverables • Estimate the resources and participants needed to achieve project goals • Identify and manage project dependencies and critical path tasks • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas • Determine and assess need for additional staff and/or consultants and make the appropriate recruitment's if necessary during project cycle • Identify and resolve issues and conflicts within the project team

Freelance web design.

• Strategy development for graphic design issues• Development and maintenance of websites focused on: Site Design and Page Layouts (GUIs, CSS, etc.), Site Features and Functionality (eComm, CMS, etc.)• Routine reviews, updates, and enhancements of existing sites• QA, testing, and troubleshooting of existing pages/designs• Competitive research and analysis of design-related trends in the industry and marketplace

Responsible for Front-End web coding of reservation system redesign using HTML and CSS.

• Responsible for front-end coding of sites using HTML and CSS.• Optimizing graphics for web use.• Worked with sites in Drupal and Wordpress.• Coded sites with Visual Studio and Dreamweaver.

• Sole Web Designer responsible for coding page layout using Visual Studio, CSS tableless design and jQuery for major web site redesign.• Work on troubleshooting Content Management Systems issues with end-users. • Code cross-browser compatible web pages for Ministry sites using tableless CSS design, flash video and photo galleries.• Co-authored Web Standards document for Ministry Web Department.• Work with Project Management Office on Ministry sub-site projects and special projects.• Lead Designer on redesign of site eStore and checkout process to make it more user-friendly and increase revenue.• Lead Designer on Viewers’ Choice voting page for 2007, 2008 & 2009. • Set up and implemented Google Analytics tracking code to track visitors and record custom metrics from visits

• Design Ecommerce web sites for small to medium size businesses around Monstercommerce shopping cart software. • Work with clients on two or four week project timeline to refine design and publish to their web site. • In this position I used Illustrator, Dreamweaver, Fireworks, Photoshop, Flash and CSS to design and publish site designs.• Worked with over 100 clients.

• Graphic design – Create brochures, banners, business cards, newsletters, letterhead, envelopes, labels for print production. • Webmaster – Design and maintenance of company website. Add and configure customers to TopForm ordering software • Help desk supporting 20 users on Windows 98, 2000, and XP network • Repair and maintenance of thermal bar code printers including Sato and Zebra printers. • Processing and design of customers bar coding orders• Configuration of printers: network and local • Various PC and network troubleshooting

TRUE MANUFACTURING; Assembly of commercial freezers and refrigerators Training of new employees in job duties and proper work habits

• Damaged Materials Program• Compliance with strict OSHA Health & Safety Guidelines • Response and disposal of D.O.T. regulated materials and Hazardous Material incidents • Detail-oriented D.O.T. and OSHA paperwork • Weekly and monthly inspection of Self-Contained-Breathing-Apparatus• Supervisor- Loading Dock • Supervising of Union employees in fast-paced work environment • Evaluation of employees work habits by observation and documentation of job performance • Organizing weekly work schedule for employees • Training employees in proper job methods