http://www.noblesvillebaseball.org

Lead an Alliance of 17 local sports organizations and programs including marketing, promotion, social media presence and overall administration and board activities.

Lead a team of highly skilled, highly motivated, Customer Success Account Managers in the planning and execution of services delivery for large enterprise customers. Focus on ensuring high customer satisfaction, adoption and consumption of cloud investments, and overall customer success on Microsoft solutions and technologies.

Partner with an account executive to drive strategic technology decisions within enterprise customers and ultimately obtain agreement to purchase and deploy Microsoft technologies and solutions.

Lead support planning and delivery for large enterprise customers ensuring maximum customer satisfaction and successful adoption of technologies and solutions.Manage $2.3 million Premier business in FY12. Drive annual Premier contract renewal. Demonstrate the value of Premier support thereby growing the Premier contract year over year an average of 17%.Develop and execute a broad Service Delivery Plan for proactive deliveries with the goal of increasing operational stability within the customer's environments.Provide dedicated Support Account Management for a large global pharmaceutical company with sites in over 100 countries. Management/coordination of on-site and remote dedicated Premier resources.Function as a liaison and advocate between the product group and the customer. Serve as the focal point for communications between the customer and Microsoft.

National Practices, Manufacturing VerticalWork with medium to large manufacturing customers specifying Microsoft Technologies best suited to create real world manufacturing solutions for data centric applications.Assisted Engagement Managers in scoping and proposal generation for customer opportunities.Developed and implemented solutions on the Microsoft platforms utilizing the Microsoft Solutions Framework. Specializing in .NET application development and architecture.

Manage projects ranging from small to medium in complexity and budget. Manage project teams involved in development and implementation. Develop custom software and solutions utilizing Microsoft based technologies such as .NET, Visual Studio, SQL Server, IIS. Developed and implemented custom HMI (Human-Machine-Interface) applications for factory floor controls using Wonderware FactorySuite 2000.

Project Manager for small to medium size manufacturing controls and automation projects for customers. Specified and implemented factory floor network systems including LAN/WAN connectivity and internet data presentation. Implemented MMI/HMI products into existing manufacturing processes. Developed custom software and controls utilizing Microsoft technologies.

Direct management of over 35 employees, both salaried and hourly. Plant Engineer overseeing engineering, machine shop and maintenance crews. Production Control Manager for the Sales Order Center and Production Scheduling and Warehousing. Supervised Order Center employees in sales and customer service functions. Supervised Plant Scheduler and approximately 15 employees in the warehouse functions. Corporate engineering duties including managing and implementing projects at all plant locations. Responsible for implementing capital projects into existing and new manufacturing processes. Responsible for design, controls, and automation for installation of new byproduct recycling plant on-site. Supervised electrical and mechanical technicians in installation of equipment and controls. New plant was able to recycle approximately 80% of the byproduct produced from Main plant.